How Can We Serve You?
Whether you’re visiting AdventHealth Tampa for a routine checkup or emergency treatment, your care and comfort are our top priorities. Our whole-person approach to care means we don’t just work to heal your body, we help to ease your worries, reduce your stress, and give you the support you need to reach your health goals. This means helping you do things like getting in touch with your insurance provider or finding the help you need to manage your home while you're in our care. It also means providing emotional and spiritual support. Whatever you need, we're here to provide it.
- Navigating Your Stay
Hungry? Need something to read or someone to talk to? You’ll find the following amenities at AdventHealth Tampa.
Food and Refreshments
AdventHealth Tampa Cafeteria
Enjoy a wide range of nutritious meals, featuring themed food stations and a self-serve salad bar.
Open daily. Hours:
- Breakfast: 6:30 am to 9 am
- Lunch: 10:45 am to 2 pm
- Dinner: 4:30 pm to 6:30 pm
Corner Deli at AdventHealth Tampa
In a hurry? Take your pick from freshly-made sandwiches, soups and salads, hot and cold beverages, grab-and-go sandwiches, fresh fruit, and convenient snacks.
Open daily. Hours:
- 6 am to 11 pm
Heart Rock Café at the Pepin Heart Institute
Enjoy Starbucks coffee, cold beverages, fresh fruit, and heart-healthy snacks at the Heart Rock Café, conveniently located in the lobby of the Pepin Heart Institute.
Open Monday through Friday. Hours:
- 7 am to 4 pm
Books and Gifts
Florida Hospital Tampa Gift Shop
From cards and books to stuffed animals and snacks, you’ll find whatever you need at our gift shop. Located just off the main lobby.
- Monday through Thursday: 9 am to 5 pm
- Friday: 9 am to 4 pm
- Saturday: Noon to 4 pm
- Sunday: Closed
A Mother's Gift at the Women’s Health Pavilion
A Mother's Gift happily provides new mothers with gifts, amenities, and breastfeeding supplies to make the journey into motherhood one of joy and support.
As a faith-based health-care provider, we understand how stressful a hospital stay can be. In our efforts to make your stay as peaceful as possible, we have three non-denominational chapels where patients and guests can seek sanctuary.
Our chapels are open 24/7.
- AdventHealth Tampa: near the short-stay waiting room
- Pepin Heart Institute: near the coffee shop
- Women’s Health Pavilion: in the main lobby
At AdventHealth Tampa, we also offer spiritual and pastoral-care services. To request a visit from a member of our spiritual-care team please dial “0” on any hospital phone or call 813-615-1815. The operator will put you in touch with a member of our pastoral-care team, who will be happy to serve you regardless of your faith tradition.
Loved ones may visit 24 hours a day. For safety reasons, visitors must check in after 9 pm at the front desk in the main hospital lobby. All other entrances are locked from 9 pm to 8 am.
To help your recovery, we have an official two-hour “quiet time” in the afternoon when we dim the lights, reduce the noise in the halls, and encourage rest. Quiet time in the hospital is between 2 pm and 4 pm.
We understand that being apart from your family and daily routine can be difficult. That’s why we offer conveniences and amenities to keep you connected:
- Free WiFi throughout our hospital
- Free Internet access via computers located in the Patient Service Center
- Patient and Guest Services
AdventHealth Tampa is here to help. To make your stay as easy and relaxing as possible, we offer the following guest services to patients. All services are complimentary and we do not accept tips. You may be responsible for third-party service charges.
The following services are available upon request:
- Automotive Services
- Birthday and Anniversary Celebrations
- Business Services
- Dry Cleaning
- Flower Delivery
- Mail Courier Service
- Medication Delivery and Consultation
- Spiritual Care Services
- Transportation and Lodging Resources
We are conveniently located in the front lobby of AdventHealth Tampa. Simply call or email us to get started.
- Phone: 813-615-7200, ext. 53897
- Email: TAMGuestServices@adventhealth.com
Don’t see what you need listed? Contact us! We’re here to serve.
- Transportation and Parking
Now’s the time to focus on healing. Not logistics. We offer complimentary valet parking at the AdventHealth Tampa main entrance, our Emergency Room, and the Pepin Heart Institute.
Complimentary Valet Parking
Available Monday through Friday at the following times:
- Main Entrance: 7 am to 8 pm
- Emergency Room: 8 am to 8 pm
- Florida Hospital Pepin Heart Institute: 6 am to 4 pm
Free parking is also available in our parking garage, as well as in the parking lots around the hospital.
Parking Shuttle Service
Shuttles rotate through all parking areas every 15 minutes, from 6 am to 9 pm on Monday through Friday.
Information for Travelers
Traveling from somewhere outside of Tampa Bay? See our Information for Travelers.
- Pastoral Care
A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Tampa knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Chaplain's office: 813-615-1815