We Care for You
Thank you for being here. The presence of loved ones does wonders for our patients’ hearts and minds, helping them feel better even when they’re not feeling well. That’s why we do everything to make it easy for friends and family to visit loved ones at AdventHealth Tampa, formerly Florida Hospital Tampa, in Hillsborough County, Florida.
You’re welcome anytime. And if you need assistance with anything, from sending flowers to arranging a birthday party, we’re here to help. See all of our guest services below.
AdventHealth Tampa’s Guest Services
- Hospital Amenities
Hungry? Need something to read or someone to talk to? You’ll find the following visitor services at AdventHealth Tampa, formerly Florida Hospital Tampa.
Food and Refreshments
AdventHealth Tampa Cafeteria
Enjoy a wide range of nutritious meals, featuring themed food stations and a self-serve salad bar.
Open daily. Hours:
- Breakfast: 6:30 am to 9 am
- Lunch: 10:45 am to 2 pm
- Dinner: 4:30 pm to 6:30 pm
Corner Deli at AdventHealth Tampa
In a hurry? Take your pick from freshly made sandwiches, soups, and salads, hot and cold beverages, grab-and-go sandwiches, fresh fruit, and convenient snacks.
Open daily. Hours:
- 6 am to 11 pm
Heart Rock Café at the Pepin Heart Institute
Enjoy Starbucks coffee, cold beverages, fresh fruit, and heart-healthy snacks at the Heart Rock Café, conveniently located in the lobby of the Pepin Heart Institute.
Open Monday through Friday. Hours:
- 7 am to 4 pm
Books and Gifts
AdventHealth Tampa Gift Shop
From cards and books to stuffed animals and snacks, you’ll find whatever you need at our gift shop. Located just off the main lobby.
- Monday through Thursday: 9 am to 5 pm
- Friday: 9 am to 4 pm
- Saturday: Noon to 4 pm
- Sunday: Closed
A Mother's Gift at the Women’s Health Pavilion
A Mother's Gift happily provides new mothers with gifts, amenities, and breastfeeding supplies to make the journey into motherhood one of joy and support.
As a faith-based health care provider, we understand how stressful it can be when a loved one is in the hospital. In our efforts to make your visit as peaceful as possible, we have three non-denominational chapels where patients and guests can seek sanctuary.
Our chapels are open 24/7.
- AdventHealth Tampa: Near the short-stay waiting room
- Pepin Heart Institute: Near the coffee shop
- Women’s Health Pavilion: In the main lobby
At AdventHealth Tampa, we also offer spiritual and pastoral care services. To request a visit from a member of our spiritual-care team please dial “0” on any hospital phone or call 813-615-1815. The operator will put you in touch with a member of our pastoral care team, who will be happy to serve you regardless of your faith tradition.
Loved ones may visit 24 hours a day. For safety reasons, visitors must check in after 9 pm at the front desk in the main hospital lobby. All other entrances are locked from 9 pm to 8 am.
To help your loved one recover, we have an official two hour "quiet time” in the afternoon when we dim the lights, reduce the noise in the halls, and encourage rest. Quiet time in the hospital is between 2 pm and 4 pm.
While you're caring for your friends and family members, the last thing you want to worry about is trying to stay connected. That’s why we offer the following conveniences and amenities:
- Free Internet access via computers located in the Patient Service Center
- Free WiFi throughout our hospital
- Guest Services
Want to brighten up a friend's hospital stay with a bouquet of fresh roses? Or arrange for a special anniversary celebration? AdventHealth Tampa is here to help. All of our guest services are complimentary and we do not accept tips. You may be responsible for third-party service charges.
The following services are available upon request:
- Automotive Services
- Birthday and Anniversary Celebrations
- Business Services
- Dry Cleaning
- Flower Delivery
- Mail Courier Service
- Medication Delivery and Consultation
- Spiritual Care Services
- Transportation and Lodging Resources
We are conveniently located in the front lobby of AdventHealth Tampa. Simply call us or drop us a line to get started.
- Phone: 813-615-7200, ext. 53897
- Email: TAMGuestServices@adventhealth.com
Don’t see what you need listed? Contact us! We’re here to serve.
- Hospital Parking and Transportation
Now’s the time to focus on your loved one. Not logistics. We offer complimentary valet parking at the AdventHealth Tampa main entrance, our Emergency Room, and the Pepin Heart Institute.
Complimentary Valet Parking
Available Monday through Friday at the following times:
- Main Entrance: 7 am to 8 pm
- Emergency Room: 8 am to 8 pm
- Florida Hospital Pepin Heart Institute: 6 am to 4 pm
Free parking is also available in our parking garage, as well as in the parking lots around the hospital.
Parking Shuttle Service
Shuttles rotate through all parking areas every 15 minutes, from 6 am to 9 pm on Monday through Friday.
Information for Travelers
Traveling from somewhere outside of Tampa Bay? See our Information for Travelers.
- Hospital Map
To help you more easily navigate our hospital, below we’ve provided a map for our campus. Be sure to note where guest parking and the emergency entrances are located.
- Pastoral Care
A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Tampa knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Chaplain's office: 813-615-1815