We Care for You
You’re busy: Filling prescriptions. Making appointments. Sharing lots of laughs and, sometimes, tears. We know our caregivers are often more involved in the planning of our patients’ care than the patients themselves. That’s why we do everything to make your visits to AdventHealth Tampa, formerly Florida Hospital Tampa, in Hillsborough County, Florida as stress-free as possible.
We make it easy to check off all the things on your to-do list, from managing insurance forms, to buying flowers, to finding hospital parking, to making sure you get something good to eat. And because we know your job can be challenging at times, our spiritual-support staff is here to provide a listening ear, a shoulder to lean on, and a path back to peace.
Instant caregiver resources:
- Hospital Map
- Patient- and caregiver-education video series
- Quiet time is 2 pm to 4 pm
- Visiting hours are 24/7
AdventHealth Tampa’s Guest Services
- Navigating Your Visit
Hungry? Need something to read or someone to talk to? You’ll find the following caregiver services at AdventHealth Tampa.
Food and Refreshments
AdventHealth Tampa Cafeteria
Enjoy a wide range of nutritious meals, featuring themed food stations and a self-serve salad bar.
Open daily. Hours:
- Breakfast: 6:30 am to 9 am
- Lunch: 10:45 am to 2 pm
- Dinner: 4:30 pm to 6:30 pm
Corner Deli at AdventHealth Tampa
In a hurry? Take your pick from freshly-made sandwiches, soups and salads, hot and cold beverages, grab-and-go sandwiches, fresh fruit, and convenient snacks.
Open daily. Hours:
- 6 am to 11 pm
Heart Rock Café at Pepin Heart Institute
Enjoy Starbucks coffee, cold beverages, fresh fruit, and heart-healthy snacks at the Heart Rock Café, conveniently located in the lobby of AdventHealth Tampa Pepin Heart Institute.
Open Monday through Friday. Hours:
- 7 am to 4 pm
Books and Gifts
AdventHealth Tampa Gift Shop
From cards and books to stuffed animals and snacks, you’ll find whatever you need at our gift shop. Located just off the main lobby.
- Monday through Thursday: 9 am to 5 pm
- Friday: 9 am to 4 pm
- Saturday: Noon to 4 pm
- Sunday: Closed
A Mother's Gift at the Women’s Health Pavilion
A Mother's Gift happily provides new mothers with gifts, amenities, and breastfeeding supplies to make the journey into motherhood one of joy and support.
As a faith-based health-care provider, we understand how stressful it can be when a loved one is in the hospital. In our efforts to make your visit as peaceful as possible, we have three non-denominational chapels where patients and guests can seek sanctuary.
Our chapels are open 24/7.
- AdventHealth Tampa: near the short-stay waiting room
- Pepin Heart Institute: near the coffee shop
- Women’s Health Pavilion: in the main lobby
At AdventHealth Tampa, we also offer spiritual- and pastoral-care services. To request a visit from a member of our spiritual-care team please dial “0” on any hospital phone or call 813-615-1815. The operator will put you in touch with a member of our pastoral-care team, who will be happy to serve you regardless of your faith tradition.
Caregivers may visit 24 hours a day. For safety reasons, all visitors must check in after 9 pm at the front desk in the main hospital lobby. All other entrances are locked from 9 pm to 8 am.
To help your loved one recover, we have an official two-hour “quiet time” in the afternoon when we dim the lights, reduce the noise in the halls, and encourage rest. Quiet time in the hospital is between 2 pm and 4 pm.
While you're caring for your friends and family members, the last thing you want to worry about is trying to stay connected. That’s why we offer the following conveniences and amenities:
- Free Internet access via computers located in the Patient Service Center
- Free WiFi throughout our hospital
- Guest Services
Want to brighten up a loved one's hospital stay with a bouquet of fresh roses? Or arrange for a special birthday celebration? AdventHealth Tampa is here to help. All of our guest services are complimentary and we do not accept tips. You may be responsible for third-party service charges.
The following services are available upon request:
- Automotive Services
- Birthday and Anniversary Celebrations
- Business Services
- Dry Cleaning
- Flower Delivery
- Mail Courier Service
- Medication Delivery and Consultation
- Spiritual Care Services
- Transportation and Lodging Resources
We are conveniently located in the front lobby of AdventHealth Tampa. Simply call us or drop us a line to get started.
- Phone: 813-615-7200, ext. 53897
- Email: TAMGuestServices@adventhealth.com
Don’t see what you need listed? Contact us! We’re here to serve.
- Hospital Parking and Transportation
Now’s the time to focus on your loved one. Not logistics. We offer complimentary valet parking at the AdventHealth Tampa main entrance, our Emergency Room, and Pepin Heart Institute.
Complimentary Valet Parking
Available Monday through Friday at the following times:
- Main Entrance: 7 am to 8 pm
- Emergency Room: 8 am to 8 pm
- Pepin Heart Institute: 6 am to 4 pm
Free parking is also available in our parking garage, as well as in the parking lots around the hospital.
Parking Shuttle Service
Shuttles rotate through all parking areas every 15 minutes, from 6 am to 9 pm on Monday through Friday.
Information for Travelers
Traveling from somewhere outside of Tampa Bay? See our Information for Travelers.