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Providing Online Tools to Support our Patients

We pride ourselves in offering the latest tools and support to our patients. To pay your bills online, you must have a RMH Patient Portal account.

If you have questions about your AdventHealth Ottawa, formerly Ransom Memorial Health, or Gollier Rehabilitation bill, or would like to pay your bill over the phone, call AdventHealth Ottawa Call785-229-8200, Monday through Friday from 8 am to 4:30 pm.

Changes to your billing experience are coming soon.

Patient Billing Practices

We are pleased to provide this information to help you understand our patient billing practices. We take a positive approach to patient billing and collections with the goal of receiving payment for services rendered in the most efficient, timely and customer oriented manner possible. We also understand that billing and collections for health care services can be confusing. To assist you in understanding these billing services and to answer any questions you may have in advance, please review the following material.

If you have questions about your bill or need assistance, please call us at Call855-241-2455. We’re here to serve you!

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Additional Bill Types

AnesthesiologyOttawa Anesthesia, LLC Call877-283-3510
PathologyMAWD Pathology Group, PA Call866-932-6216

Ottawa Family Physicians


RadiologyAlliance Radiology Call855-410-3198
Hospitalist ServicesTeamHealth Call888-952-6772

Should you have any questions about your bill or if you don’t see your bill type above, please contact us at 855-241-2455 and an AdventHealth representative will be happy to help you.

Billing and Financial Services

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  • Contact Us with Questions

    For billing questions or if you need further assistance, please contact a member of our Patient Financial Services team at Call855-241-2455, or you can reach us online.

  • Financial Assistance

    Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.

  • Price Estimates

    We're pleased to offer price estimates through our Patient Financial Services department for potential patients, to empower you to make the best possible choice in your health care provider.

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Your Legal Protection From Balance Billing

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights under Kansas law and the federal No Surprises Act.

A nurse talking to a patient at the hospital.

Helping Patients Make Informed Decisions

We're committed to price transparency and believe you should know the cost of items and services well before you receive a medical bill. A hospital’s charges are the same for all patients, but each patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies and your out-of-pocket responsibility (i.e., deductible, co-insurance, copays, etc.). Click below to learn more and use our price estimator tool.

Our partnership with Wells Fargo is HIPAA compliant.

Pay With Confidence

  • World-class system in partnership with Vantiv and Wells Fargo
  • Millions of patient payments across hundreds of providers
  • Enterprise-grade security and HIPAA-compliant privacy policies