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Providing Online Tools to Support our Patients

We pride ourselves in offering the latest tools and support to our patients. To pay your bills online, you must have a RMH Patient Portal account.

If you have questions about your AdventHealth Ottawa, formerly Ransom Memorial Health, or Gollier Rehabilitation bill, or would like to pay your bill over the phone, call AdventHealth Ottawa Call785-229-8200, Monday through Friday from 8 am to 4:30 pm or Patient Financial Services at Call866-464-8498, Monday through Friday 7am to 10pm and Saturday 8am to noon.

Patient Billing Practices

We are pleased to provide this information to help you understand our patient billing practices. We take a positive approach to patient billing and collections with the goal of receiving payment for services rendered in the most efficient, timely and customer oriented manner possible. We also understand that billing and collections for health care services can be confusing. To assist you in understanding these billing services and to answer any questions you may have in advance, please review the following material.

If you have questions about your bill or need assistance, please call us at 913-676-2238. We’re here to serve you!

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Billing and Financial Services

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  • Contact Us with Questions

    For billing questions or if you need further assistance, please contact a member of our Patient Financial Services team at Call 913-676-7558, or you can reach us online.

  • Financial Assistance

    Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.

  • Price Estimates

    We're pleased to offer price estimates through our Patient Financial Services department for potential patients, to empower you to make the best possible choice in your health care provider.

A nurse talking to a patient at the hospital.

Helping Patients Make Informed Decisions

We’re committed to price transparency and believe you should know (before you receive a medical bill) the cost of items and services. A hospital’s charges are the same for all patients, but each patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies and your out-of-pocket responsibility (i.e., deductible, co-insurance, copays, etc.). Click below to learn more and use our price estimator tool.

Our partnership with Wells Fargo is HIPAA compliant.

Pay with Confidence

  • World-class system in partnership with Vantiv and Wells Fargo
  • Millions of patient payments across hundreds of providers 
  • Enterprise-grade security and HIPAA compliant privacy policies