Always Within Reach
When an emergency happens, you need to know you’ve got a team you can count on. The ER specialists at AdventHealth Carrollwood, formerly Florida Hospital Carrollwood, are here every day, at all hours, ready to give immediate, compassionate emergency medical treatments and urgent care services to the people of Tampa and its surrounding communities. We have an average door-to-doctor ER wait time of only 17 minutes and an award for Quality and Safety from the Leapfrog Group, which means you can trust us for fast, high-quality emergency room care.
Alternatively, when you need medical help for a minor ailment, like pink eye or hives, you can use our convenient eCare services to speak with a doctor or nurse virtually from the comfort of your own home. With nationally recognized expertise and a whole-person approach to wellness, you can depend on us for relief and support in those moments when life changes your plans. Find the care you need, the moment you need it.
Here to Help With Everything From Emergency to Urgent Room Care
- State-of-the-Art ER Care
We've expanded our resources and our Emergency Care, all for you. At AdventHealth Carrollwood, formerly Florida Hospital Carrollwood, our newly expanded ER features:
- Better visibility and accessibility from N Dale Mabry Highway
- 15 new private rooms, doubling our current capacity
- State-of-the-art technology, including pediatric ambient rooms
Our newly expanded ER in north Tampa allows our specialists to better serve you, by providing you and your family with the fast, compassionate, and expert-level emergency medical treatments that you know and trust.
- When to Head to Your Nearest Emergency Room
Urgent Care or ER: How to Identify an Emergency
In an emergency, time is of the essence. But when you’re caught off guard, it’s natural to feel shaken and unsure of whether you need emergency care.
Trust your instincts. If you experience severe pain that comes out of nowhere, if you feel a condition is life-threatening, or if you or a loved one suddenly experiences a drastic change of health — play it safe. Call 911 immediately to head to the closest emergency room. This is especially important for a suspected heart attack or stroke. We offer emergency medical treatments for many conditions and injuries, including:
- Complicated Fractures
- Deep Wounds
- Extreme Difficulty Breathing
- Major Head Injury
- Severe Allergic Reactions
- Severe Burns
- Suspected Heart Attack
- Suspected Stroke
- Vomiting or Coughing Up Blood
Our expert emergency room team is here to help you when you need it most, so you can start feeling whole again.
What to Expect When You Visit the Carrollwood ER in Tampa, Florida
We know you have lots of questions about what’s happening right now. Count on us to answer each one patiently and thoughtfully. We’ll have a few questions, too — because the more information we have, the more quickly we can help you heal. To start off, our expert ER staff will ask for basic things like your name, birthdate, medical history, and the reason for your visit. We’ll also take your vital signs. Then we’ll decide how to best move forward.
To help minimize your stress and prepare for every possibility, you may want to consider keeping certain information on you at all times. Carrying an information card in your wallet or purse is a great way to be prepared for a sudden trip to the emergency room. Including the name and number of your primary care physician, a list of your medications and drug allergies, and any advance directives (like powers of attorney or health care proxy) can be helpful. Also consider keeping your photo ID and insurance card with you at all times, as we may ask to see these when you visit.
In our 24-hour emergency room, we use a system known as triage to help us determine the order in which patients receive care. This means a patient suffering from a suspected stroke may receive care sooner than someone not in a critical condition. Sometimes, this can mean earlier treatment for a later-arriving patient. But with an average door-to-doctor ER wait time of only 17 minutes, you can rest easy knowing we’ll do our best to treat everyone in a timely manner, and that we’re fully committed to giving you the best emergency medical treatments available.
- Serving You in Our Local Urgent Care Centers
When you need care for a serious but non-critical illness or injury, you can visit one of our Tampa Urgent Care Centers. Our highly experienced staff are ready to help you find relief from a range of minor ailments, including:
- Allergic Reactions and Hives
- Cold, Flu, and Common Illnesses
- Cuts That Need Stitches
- Disease Management
- Minor Cuts (Onsite Stitches Available)
- Sprains, Strains, and Fractures
- Stomach and Digestive Conditions
You deserve convenient, affordable care, which is why we accept most major insurance plans and don’t ask you to schedule an appointment before visiting your local Urgent Care center. And since we’re committed to your health not only now, but in the future, our Urgent Care offers a number of preventative services, including flu shots, X-rays, EKGs, and annual physical exams. We’re helping you be proactive about your health.
- eCare: Delivering High-Quality Care Wherever You Are
Often, when you’re not feeling your best, you don’t want to get dressed and drive to the doctor’s office. For those situations, we’ve created eCare: a convenient service that lets you speak with a physician or nurse practitioner from the comfort of your own home. All you need is an internet connection via your smartphone, tablet, or desktop. Through eCare, we offer virtual appointments for a number of minor conditions, including:
- Conjunctivitis/Pink Eye
- Cough, Colds, Bronchitis, and Flu
- Lower-Back Pain
- Seasonal Allergies
- Sinus and Upper-Respiratory Infections
- Skin Conditions
- Urinary Tract Infections
Hours: Monday through Friday, 8 a.m. to 8 p.m. | Saturday through Sunday, 8 a.m. to 5 p.m. No appointment needed.
How It Works
- Download the app on iTunes or GooglePlay.
- Create an account.
- Tap the "Request Visit" link in your app and get started.
Your care is just a click away. Get started today.
- After Your Emergency Care, Urgent Care, or eCare Visit
In the best case scenario, your Emergency Room, Urgent Care, or eCare visit will be the only one you make for a while. But if you need additional help, we’re here to provide it. After treating your emergency condition, we’ll connect you with physicians and services for follow-up care in the Tampa area. If you require hospitalization or specialized treatment, you can count on us to take care of you — providing healing for your body and peace for your mind. Let us serve you.