Built on the biblical values of compassion, service, honesty, dignity and mercy — your hospice team takes your loved one’s care to heart. We care deeply and it shows every day.
Dedicated to Your Loved One's Care
- You and Your Loved One
Your team starts with you and your loved one. You take the lead with day-to-day care and we’ll be there to support you.
- Primary Care Physician
Primary care physicians manage your loved one's care alongside the hospice team.
- Hospice Physician
A hospice physician visits your loved one and coordinates care. These doctors work closely with the hospice team to manage your loved one’s symptoms.
- Social Worker
Social workers give emotional support and counseling — and can help you complete an advance directive, such as a living will. Your social worker can also connect you with community resources.
- Nurse Case Manager
Your nurse case manager coordinates your loved one’s care and checks in often to make sure your loved one's pain and other symptoms are well managed. These nurses also answer your questions and coach you about strategies for caregiving.
- Certified Nursing Assistant
Trained caregivers provide personal care such as bathing and shaving.
Our non-denominational chaplains give you and your loved one spiritual support. They can also help with funeral arrangements.
- Trained Volunteers
Caring volunteers provide respite care and a variety of other services, including being a companion to your loved one and helping with household chores.
- Bereavement Counselor
A bereavement counselor can help with grief support, both for individuals and in groups. Our counselors keep in touch with families for up to 13 months after a loved one's death.
Become a Volunteer
Do you feel called to support others? Consider being a Hospice Care volunteer. You'll be part of a fellowship. You'll reap the rewards of spirit that come with offering compassionate care to others.
Your main role as a volunteer will be patient and family support. Sometimes we need administrative, community outreach and fundraising support. Choose from a variety of volunteer opportunities to find what best fits your talents and schedule, so that you can best serve others.
Free, specialized training gives you confidence in your ability to help.
- Patient and Family Support
Enhance the quality of life for patients and their families by:
- Providing companionship, a listening ear and practical assistance
- Sharing hobbies
- Reading to patients
- Giving emotional support
- Helping caregivers run errands, do light housekeeping or yard work
- Sitting with patients to give caregivers a break
There are opportunities for you to help patients in their homes or in a facility, such as a nursing home or assisted living facility.
- In-Patient Unit
Give comfort and care to patients at our in-patient unit, a 16-bed acute care facility on our Altamonte Springs campus. Volunteers work in four-hour shifts to:
- Support and reassure family members
- Greet visitors at the front desk
- Prepare rooms for new patients
- Answer call lights to find out what a patient needs
- Order and distribute meals
- Assist with feeding (with special training)
- Provide companionship to patients including reading a book or writing a note
- Transport patients in wheelchairs
- Comfort Calls
Wednesdays, 9 a.m. to 12 p.m.
Make phone calls from our office to home patients to assess their need for medication, supplies, equipment and pain level. These needs are then reported to the Volunteer Coordinator.
- Videographer & Graphic Arts
Our Life Reflections Program gives patients the opportunity to tell their life story on a video, audio recording or in writing. This priceless story is then given to the patient and family as a keepsake. As a Life Reflections volunteer, you’ll need one or more of these skills:
- Ability to conduct and record patient interviews
- Familiarity with scanning equipment
- Organizational and creative skills to develop video montages using photos, clips, titles and music
- Experience burning DVDs and creating labels
- Skill with digital camcorders and video editing software
- Hair Styling
Help hospice patients in homes and facilities look and feel the best they can. If you have a current Cosmetology License with the State of Florida, you may be able to use your talents to give select patients a boost with a fresh haircut or style.
- Pet Therapy
Do you have a therapy-certified pet? You may be able to provide pet therapy to select patients in homes and facilities. As a Pet Therapy volunteer, you must:
- Provide a minimum of two Pet Therapy visits per month
- Submit and maintain license certification
- Provide proof of Liability Insurance coverage
- Submit and maintain copy of current rabies certificate
- Administrative Support
Consider becoming an extension of our office team, providing clerical and record keeping support. Projects may include:
- On-site deliveries
- Data entry
- Phone support
- Making copies
- Other special projects
- Bereavement Support
Show continued support for surviving caregivers following the death of their loved one. Make follow-up phone calls or visit caregivers, with direction of the Bereavement Volunteer Manager.
- Community Outreach Events
Help with a variety of community events in the tri-county area where you’ll have the opportunity to meet the public and speak on our behalf, including:
- Health fairs
- Community events
- Church gatherings
- Business/Organization meeting
- Senior centers
Some events take place in the evenings and on weekends. We ask that you’re able to fulfill a minimum of one event per month.
- Crafters & Artisans
Create comfort items for patients and their families through your craft. Needed items include:
Hats & Afghans
Knit or crochet hats, lap robes, blankets and afghans at your home. Bring completed projects to the office where nurses, social workers and other staff will deliver them to patients.
Memory Bears & Pillows
Create memory bears and pillows by sewing together clothing or special material pieces supplied by the patient or family. You’ll be provided with a pattern and supplies. Bring completed projects to the office where social workers and other staff will deliver the treasured keepsake to the family.