What to Expect During Your Visit
We feel your experience with AdventHealth should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.
Patient Resources and Information
Billing and Financial Services
Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date.
In network or out? Proper coverage can significantly reduce the cost of your visit. Learn about your financial obligations with and without insurance, Medicare or Medicaid.
Understanding Your Bill
Our patients have the flexibility to select a treatment plan that works within the constraints of their insurance plan, and is consistent with their physician and location preferences.
International Patient Services
People from every corner of the globe travel to AdventHealth for our world-class capabilities. Our knowledgeable care coordinators can assist you in the process of gaining a visa and will help ensure a smooth travel experience for you and your family.
Your Rights & Responsibilities
As a patient of AdventHealth you have certain rights and responsibilities that are guaranteed under the law and by hospital policy.
Our Commitment to Patient Safety
The safety of our patients, their families and visitors is of paramount importance to us. We abide by rigorous safety standards to create a safe and secure environment.
Maintain control over your health care, including your preferences for life support, resuscitation and other interventions when you are unable to communicate them yourself.
You have a right to access your medical records for personal use and we’ve made it easy to request and receive them, either from the hospital directly or your physician.
Resources that will be useful in helping you choose health care services and providers that are right for you and your family.