While You Support Your Loved One
Effective Monday, March 28, 2022, and until further notice, visits to patients may occur as follows:
- COVID-19 positive or PUI patients may have two (2) visitors at a time, no maximum per day.
- Due to limited PPE for minors, minor visitation will need to be approved on a case-by-case basis to ensure the safety and protection of the minor visitor.
- Patients who are non-PUI and non-COVID-19 positive may have three (3) visitors at a time, with no maximum number of visitors per day.
- An adult visitor can be accompanied by a minor visitor.
- Exceptions:
- End-of-life situations, regardless of COVID status.
- Extraordinary circumstances as approved by campus leadership.
- Visitation based on exceptions is restricted to two (2) people at a time.
- Approved visitors must wear appropriate Personal Protection Equipment (PPE) as indicated in the PPE Policy. Visitors visiting COVID-19 positive or PUI patients must wear full PPE, to include AdventHealth provided N95respirator. Fit testing of N95 for visitors is not required.
- We allow visitors 24/7 access.
Our Pandemic Response Team will continue to monitor COVID-19 data and adjust visitor policies as needed.
We are committed to providing a safe, healing environment for our patients, team members, and one of the ways we can protect them is by limiting the spread of coronavirus. We appreciate your patience and understanding.
Information for Hospital Visitors
We want to make visiting easy. To help you navigate your visit to our Wesley Chapel hospital, here are some handy tools.
Visitor Services
- Hospital Amenities
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Want to grab a cup of coffee or find a gift to make your loved one smile? You’ll find the following visitor services at AdventHealth Wesley Chapel, formerly Florida Hospital Wesley Chapel.
Cafeteria
Enjoy our delicious, nutritious menu, complete with vegetarian choices and an emphasis on wholesome options.
Open daily. Hours:
- Breakfast: 6:30 am to 9:30 am (6:30 am to 9 am on Weekends)
- Lunch: 11 am to 2 pm
- Dinner: 4:30 pm to 6:30 pm (Monday through Friday)
- Sandwiches, Salads, Beverages, Snacks: 6:30 am to 6:30 pm
Complimentary WiFi
Sending a quick email. Setting up a video call to let your loved one chat with far-flung friends. To help you stay connected, we offer free WiFi to all our patients and guests.
Gift Shop
Need flowers, balloons, or a special gift? Visit our gift shop. You’ll find it in our main lobby near our Concierge Desk.
Hours:
- Monday through Thursday: 9 am to 7 pm
- Friday and Saturday: 9 am to 4 pm
- Sunday: 10 am to 4 pm
Spiritual Care and Chapel
Your peace of mind is a powerful component of your healing. Our chaplains are all health care professionals who understand the stress and uncertainty that a hospital stay can bring. Having someone to talk to or pray with can make a world of difference, and we’re here for you whenever you need us.
Our non-denominational chapel is open to all, offering spiritual guidance and a soothing environment, day and night. Nearby, you’ll find our beautiful healing gardens, a peaceful outdoor sanctuary where you can relax and recharge. Both are open 24/7.
To request a visit from one of our chaplains, or for help connecting with a minister, priest, rabbi, or other spiritual advisers, dial “0” on any hospital phone, or call Call813-929-5024. The operator will put you in touch with a member of our team.
Visiting Hours
As we monitor the coronavirus (COVID-19) in our communities, we have decided to make changes to our visitation policies to ensure the safety of our patients, visitors, and team members. Learn about our visitation policy.
- Concierge Services
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Concierge Services is committed to providing extras with a compassionate touch for our patients and all of their guests. We’re here to help ease your stress and take care of the extra details. We are a complimentary service provided by the hospital. Your only responsibility is to pay for the items and services requested through outside vendors.
Stop by, call, email, or ask one of your caregivers to contact us for you. We are conveniently located at the front desk of the main lobby.
Services we can provide include, but are not limited to:
Food Delivery
Gift Wrapping
Hotel Reservations
Local Information and Entertainment Options
Newspaper
Ordering Gifts/Flowers
Prescription Delivery
Printing and Copying
And More . . . - Hospital Parking and Traveler's Resources
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You’re here to support your loved one, not to worry about logistics. We’ll take care of everything, so you can focus on what matters.
Free Hospital Parking and Valet Service
We offer complimentary and safe outdoor parking for all our patients and guests, conveniently located in front of the facility. A complimentary valet parking service is also available at both our hospital and our Health and Wellness Center.
Traveler’s Resources
Need help finding us? View our Resources For Travelers.
- Hospital Map
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To help you more easily navigate our facility, below we’ve provided an AdventHealth Wesley Chapel hospital map for each of our three levels. Be sure to note where guest parking and the emergency entrances are located.
For maps of our campus, see below:
- Pastoral Care
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A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Wesley Chapel knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
AdventHealth Wesley Chapel
Chaplain's office: Call813-929-5024
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Give of Your Time and Talents
Donate. Volunteer. Learn how you can help us make a difference in our community.