Types of Medical Records Requests
- Records for your Physician(s)
If your physician is on staff at an AdventHealth facility, he or she may access your medical records from their office without your permission. If not, your doctor’s office can be faxed records that you personally request at no charge to you. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.
A form must be completed for each physician to whom you need your medical records mailed or faxed.
- Insurance, Attorney, and Disability Requests
Records Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
- Radiology/Imaging Results or Other Department Requests
Please contact the Health Information Management (HIM) department by calling Call 407-303-9175 or visiting the campus HIM office for any medical record needs.
- Birth and Death Certificates
Birth and Death certificates are not available from AdventHealth’s Health Information Management department. These records must be ordered from the Florida Bureau of Vital Statistics.
Who to Contact
- Release of Medical Records
Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.
There might be a charge for medical records if being a request by a patient or patient representative. If the records are needed for continued care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.
If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.
- Records Request Forms & Contact Information
How to obtain copies of medical records:
Email or fax the completed request form to the facility’s Health Information Management (HIM) Department.
Mail or bring the completed request form to the facility’s HIM Office
Medical records will be mailed or emailed to the requested address with a bill for any applicable charges
Download the form you need below. To speak with someone about medical records, give one of our Health Information Management departments a call.
Location Phone Number Records Request Form AdventHealth Altamonte Springs Call 407-303-9175 Download Form AdventHealth Apopka Call 407-303-9175 Download Form AdventHealth Carrollwood Call 813-615-7200 Download Form AdventHealth Celebration Call 407-303-9175 Download Form AdventHealth for Children Call 407-303-9175 Download Form AdventHealth Deland Call 386-943-4845 Download Form AdventHealth East Orlando Call 407-303-9175 Download Form AdventHealth Fish Memorial Call 386-917-5030 Download Form AdventHealth Palm Coast Call 386-586-4340 Download Form AdventHealth Sebring Call 863-402-3255 Download Form AdventHealth Kissimmee Call 407-303-9175 Download Form AdventHealth Lake Placid Call 863-699-4173 Download Form AdventHealth Daytona Beach Call 386-231-3066 AdventHealth New Smyrna Beach Call 386-424-5000 Download Form AdventHealth North Pinellas Call 727-942-5024 Download Form AdventHealth Ocala Call 352-402-5387 Please Call AdventHealth Orlando Call 407-303-9175 Download Form AdventHealth Tampa Call 813-615-7292 Download Form AdventHealth Waterman Call 352-253-3327 Please Call AdventHealth Wauchula Call 863-767-8377 Download Form
AdventHealth Wesley Chapel
Call 813-929-5047 Download Form
AdventHealth Winter Garden
Call 407-614-0500 Download Form AdventHealth Winter Park Call 407-303-9175 Download Form AdventHealth Zephyrhills Call 813-788-0411 Download Form