Health Care

AdventHealth Hendersonville Adjusts Visiting Hours and Restrictions Due to Omicron Surge

N.C., AdventHealth Hendersonville Adjusts Visiting Hours and

Restrictions Due to Omicron Surge

Jan. 6, 2022; HENDERSONVILLE, N.C. AdventHealth Hendersonville is adjusting visiting hours and restrictions in response to the Omicron variant surge. To ensure the safety of patients, visitors and team members, AdventHealth Hendersonville adjusted hospital visiting hours to 10 am to Noon and 3 to 6 pm daily. In addition, ICU patients may have only one adult visitor per visiting hour shift. OB patients in The Baby Place may have one support person with them for the duration of their stay.

“The latest COVID-19 surge is once again requiring the balance between the support and healing power of visitors for our patients with the safety of those patients, their loved ones and our care teams,” shared Teresa Herbert, MD, MPH, FAAP, AdventHealth Hendersonville Chief Medical Officer. “We thank our community for trusting us for their health care and understanding the need for this shift in our visiting hours and restrictions at this time.”

Please see the updated Hospital Visitor Policy – Effective January 7, 2022:

All visitors must complete screening and follow all COVID-19 safety protocols at all times, including wearing a mask and maintaining safe distancing in our waiting areas.

  • No visitors under the age of 18, except for end-of-life patients.
  • One adult visitor for COVID-19 positive patients or Patients Under Investigation (PUI) for COVID-19.
  • No visitors for Laboratory and Imaging patients.
  • Adult Emergency Room Patients may have 1 adult visitor at a time.
    • Visitors for COVID-19+ or PUI patients required to wear additional PPE.
  • Pediatric patients receiving care at any of our facilities may be accompanied by two adults (parents/legal guardians).
  • Medical/Surgical Unit admitted patients may have one adult visitor at a time during visiting hours
  • Intensive Care Unit (ICU) admitted patients will be allowed one adult visitor per visiting hour shift.

    • Hospital Daily Visiting Hours:

10 am to Noon | 3 to 6 pm

  • Behavioral Health Unit patients may have visitors per unit-specified guidelines.
  • Adult Surgery Patients may have one adult visitor with them. Visitor may remain in the waiting area during the procedure.
  • End-of-life patients, regardless of COVID-19 status, may have two visitors at a time.
  • OB patients in The Baby Place: Patients may have 1 support person who must remain with the patient for the duration of the stay.

In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care.

We strongly encourage patients and their loved ones to remain closely connected through virtual tools, including Skype, FaceTime and the telephone. AdventHealth Hendersonville continues to provide access to tablets for patients who do not have this technology with them.

AdventHealth recognizes the impact this visitation policy will have on patients and their loved ones, and thanks the community for their support in this measure. We constantly evaluate the need for this policy and will modify it when we believe it is safe to do so.