For the People You Care About
You bring love and light to your loved ones with every visit to our Hendersonville hospital. We thank you for supporting them. And we're here to support you with the hospital information and visitor resources you need to make your visit to AdventHealth Hendersonville, formerly Park Ridge Health, as convenient as possible. Brighten your loved one's day with flowers from our gift shop. Add their name to our prayer list. Find a moment of peace and solitude in our chapel. It's our way of showing that we care for you, too.
Resources for Visitors
You have an important role in your loved one's day. They look forward to your visits and so do we. Learn more about visiting AdventHealth Hendersonville.
We're Here For You
- Visiting Hours - Restrictions
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Current Visitor Restrictions - Hospital Campus.
Daily Hospital Visiting Hours: 8 am to 8 pm
All visitors must complete screening and follow all COVID-19 safety protocols at all times, including wearing a mask and maintaining safe distancing in our waiting areas.
- Two visitors per patient for COVID-19 positive patients or Patients Under Investigation (PUI) for COVID-19.
- One visitor for Laboratory and Imaging patients.
- Adult Emergency Room Patients may have one adult visitor at a time.
- Visitors for COVID-19 positive or PUI patients required to wear additional PPE.
- Pediatric patients receiving care at any of our facilities: no visitor limitations.
- Medical/Surgical Unit Patients: Two visitors at a time, with no daily limit to number of visitors. These units may limit visitors during change-of-shift report as needed. These units may observe Quiet Hours with no visitors, to support patients per unit guidelines.
- Intensive Care Unit (ICU) Patients: Two visitors at a time, with no daily limit to number of visitors. These units may limit visitors during change-of-shift report as needed. These units may observe Quiet Hours with no visitors, to support patients per unit guidelines.
- Behavioral Health Unit patients may have adult visitors per unit-specified guidelines.
- Two adult visitors per Unit Visitation Days
- Unit Visitation Days: Wednesday, Saturday and Sunday | 2 to 4 pm
- Two adult visitors per Unit Visitation Days
- Adult Surgery Patients may have two visitors with them. Visitors may remain in the waiting area during the procedure. Visitors must follow all COVID-19 safety protocols while in the hospital.
- End-of-life patients, regardless of COVID-19 status, may have two visitors at a time.
OB patients in The Baby Place: Patients may have two support people with them during their labor and delivery. Postpartum: One support person may stay at all times, with up to three additional visitors at a time during hospital visiting hours. The Baby Place may observe Quiet Hours with no visitors, to support patients per unit guidelines.
Clergy: Please check in and show credentials to Greeter or Concierge Team to receive a Clergy Sticker before proceeding to visit patients.
- Free Shuttle Service
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Valet Service has been temporarily suspended during the pandemic. Should you need assistance getting to or from your car, we do have a shuttle service available. Simple pull up to the main entrance and let the screeners know you would like a ride to and from your car once you have parked.
This service is available Monday through Friday, 8 am to 5 pm.
- AdventHealth Café
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Located on the ground floor of AdventHealth Hendersonville, our Café features a choice of entrées, soups, salads, vegetarian options, snacks, beverages, and desserts. Selections are changed daily.
Weekday Hours:
Breakfast | 6 to 10 am.
Lunch | 11 am to 2 pm.Café Service Hour Changes
The Café will be closed for dinner service and all weekend meals beginning Saturday, September 11.
This will impact dinner service Monday through Friday, along with breakfast, lunch and dinner service on weekends.
- Pastoral Care
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Our dedication to providing compassionate, Christ-centered care continues beyond the birthing center, the exam rooms, and ER. We believe that true health comes from caring for the whole person — body, mind, and spirit. Our hospitals were built upon this foundation and it still guides the care we provide every day.
Throughout your course of care, if you wish to talk with someone who can provide spiritual support and guidance, our pastoral-care team is here to listen, counsel, and comfort. Regardless of your faith tradition, our team of qualified, spiritual guides will help you stay positive and channel hope and faith. Each of our chaplains focuses on the spiritual healing and restoration of those in our care, including their friends and families.
If you wish to speak with your own pastor, priest, or other personal spiritual mentor, we will be happy to contact them for you. To help ease the transition for those admitted to our facility, all new guests are visited by one of our pastoral-care team members within 24-hours of admission.
Our pastoral-care services include:
- Anointing
- Arrangement of baptisms and communion
- Crisis support for guests, families, and AdventHealth Hendersonville team members
- Devotionals
- Grief counseling
- Guest visitation
- Meditation groups
- Spiritual support
Community-based pastoral-care services:
- Funeral services
- Grief counseling
- Home visitation to former guests under the care of home-health services
- Premarital counseling
To arrange any of the above services, or to speak directly with a pastoral-care team member, please call Call828-681-2159.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
AdventHealth Café Menu
Located on the ground floor of AdventHealth Hendersonville, the AdventHealth Café features hot breakfast every morning. Our menu is updated once a week.
Serve With Us
When you see how your loved one and our other patients respond to the compassionate care we provide, it's natural to want to get more involved. We couldn't do what we do without all of the people who support us — with their time, talents, and donations. See how you can become a part of our mission to extend the healing hand of Christ to all those in our community.