Bill Pay

Get the Flexibility You Need

  • Make a full or partial payment
  • Pay with checking/savings account or credit/debit card
  • Pay in the AdventHealth app
  • Set up and manage payment plans online
  • Learn more about financial assistance

Pay Your Bill Online

Paying your hospital, imaging, urgent care or physician bill online is simple and secure.

Providers Who Bill Separately

A hospital stay can bring many visits and services from multiple medical providers. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately, like the providers below.

If you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. This way, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees

SpecialtyProviderPhone
Emergency MedicineWake Forest Baptist Health Emergency Physicians 800-355-2470
PathologyPathologist Medical Lab (PML) 828-253-0762
RadiologyAsheville Radiological Consultants 866-407-3323

If you have any questions about your bill or don’t see your provider bill type above, please contact us at 855-241-2455, or fill out our financial contact form and an AdventHealth representative will be happy to help you.

Billing and Financial Services

  • Contact Us with Questions

    For billing questions or if you need further assistance, please contact a member of our Patient Financial Services team at 855-241-2455, or you can reach us online.

    Contact Us

  • Financial Assistance

    Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.

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  • Price Estimates

    We're pleased to offer price estimates through our Patient Financial Services department for potential patients, to empower you to make the best possible choice in your health care provider.

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Your Legal Protection From Balance Billing

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights under North Carolina law and the federal No Surprises Act.

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Helping Patients Make Informed Decisions

We're committed to price transparency and believe you should know the cost of items and services well before you receive a medical bill. A hospital’s charges are the same for all patients, but each patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies and your out-of-pocket responsibility (i.e., deductible, co-insurance, copays, etc.). Click below to learn more and use our price estimator tool.

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Pay With Confidence

  • World-class system in partnership with Vantiv and Wells Fargo
  • Millions of patient payments across hundreds of providers
  • Enterprise-grade security and HIPAA-compliant privacy policies

Self-Pay Guidelines

We’re committed to providing high-quality health care while serving the diverse needs of our communities, regardless of their ability to pay, ability to qualify for financial assistance or access to third-party coverage. Learn more about your financial responsibilities for uninsured and self-pay treatments.

The Uniform Collection Policy for Self-Pay establishes the guidelines for self-pay and uninsured patient balance responsibilities for elective and nonelective procedures.

The North Carolina Debt Mitigation Policy explains the right to emergency care regardless of ability to pay and a breakdown of the amounts generally billed to uninsured patients.

Take Health Into
Your Own Hands

Do more than ever before in one handy download.

  • View Lab Results
  • Pay Bills
  • Message Your Care Team
  • Schedule Appointments
  • 24/7 Virtual Urgent Care
  • Access Health Records with MyChart

Log in to your AdventHealth Account

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