Supportive doctor with paitent and caregiver

What to Expect During Your Visit

We feel your experience with AdventHealth should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Patient Resources and Information

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  • Billing and Financial Services

    Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date.

  • Accepted Insurance Plans

    A comprehensive listing of insurance plans AdventHealth accepts in Florida. For your convenience, we’ve also included a separate section for plans that are not currently participating with our hospital system.

  • International Patient Services

    People from every corner of the globe travel to AdventHealth for our world-class capabilities. Our knowledgeable care coordinators can assist you in the process of gaining a visa and will help ensure a smooth travel experience for you and your family.

  • Your Rights & Responsibilities

    As a patient of AdventHealth you have certain rights and responsibilities that are guaranteed under the law and by hospital policy.

  • Our Commitment to Patient Safety

    The safety of our patients, their families and visitors is of paramount importance to us. We abide by rigorous safety standards to create a safe and secure environment.

  • Advance Directives

    Maintain control over your health care, including your preferences for life support, resuscitation and other interventions when you are unable to communicate them yourself.

  • Medical Records

    You have a right to access your medical records for personal use and we’ve made it easy to request and receive them, either from the hospital directly or your physician.

  • Quality Measures

    Resources that will be useful in helping you choose health care services and providers that are right for you and your family.