How Can We Help You?
Whether you’re at AdventHealth Zephyrhills, formerly Florida Hospital Zephyrhills, for a medical emergency, a life-long condition, or just a checkup, our goal is to provide you with the highest level of whole-person care. Our award-winning physicians and staff care for your body, mind, and spirit, as well as your everyday needs. We have patient resources and hospital amenities designed to make your journey as stress-free as possible. Have a question about insurance? Just ask us. Need something to eat? Let us know. We're also here if you just need a listening ear. With free hospital parking, an onsite chapel, healing gardens, and complimentary WiFi, we’re here to make your visit as peaceful and hassle-free as possible.
AdventHealth Zephyrhills’ Patient Services
- Hospital Amenities
Need something to eat? Someone to talk to? We offer a number of hospital amenities to make your visit more relaxing and comfortable.
Our onsite Creation Café has something for everyone: fresh fruit, vegetarian dishes, a salad bar, and a variety of breads and meats. Build your own sandwich, enjoy a piece of delicious pie, or create a sundae at our yogurt station. We have you covered for breakfast, lunch, and dinner.
Open daily. Hours:
- Monday through Friday: 6:30 am to 6:30 pm
- Saturday through Sunday: 11:30 am to 6:30 pm
Choose from fresh flowers, jewelry, stuffed animals, and a range of other gifts at one of our two gift shops, located on the first floor near the hospital’s main lobby and in our Simpson Breast Health Center.
- Monday: 7 am to 4:30 pm
- Tuesday – Friday: 8:30 am to 4:30 pm
- Saturday: Closed
- Sunday: 11:30 am to 4:30 pm
- Phone: 813-783-6119, extension 1655
As a faith-based health-care provider, we recognize that a peaceful chapel helps many patients recharge spiritually and emotionally. Our onsite chapel, located near the main entrance, is open 24/7 to patients and visitors. Just a short walk from the chapel, our healing gardens provide the perfect setting to relax and rejuvenate in the beauty of nature.
Because we’re committed to spiritual as well as physical health, we also offer pastoral-care services. To meet with a chaplain, simply ask a staff member or call our Chaplain’s office at Call813-715-6618.
Hospital Visiting Hours
Your loved ones play a central role in your journey to health. We encourage visitors to come during visiting hours from 8:30 am to 8:30 pm.
To keep you connected and in touch with the rest of the world during your visit, we offer free WiFi throughout the hospital.
- Free Hospital Parking and Valet Service
You need to focus on healing — not parking.
Located at the front of the hospital, our free onsite parking is open to all patients and guests.
For the Emergency Room, Outpatient Center, or Simpson Breast Health Center, parking is located by the north and south ends of the hospital, close to the entrance to each facility. You can follow signs throughout the campus to find designated parking areas.
We also offer free valet parking for patients and visitors Monday through Friday, 8:00 to 6:00 pm. Tipping is not necessary — it’s our pleasure to help you.
Information for Travelers
Coming from another town? See our Information for Travelers.
- Financial Counseling
You’ve got a lot on your mind, and stressing about bills, copays, and insurance can seem overwhelming when you’re already dealing with so much. But don’t worry — we’ve got you covered. If you have any questions about billing or just want to talk things through with an adviser, you can talk to a Financial Counselor at any time before, during, or after your hospital visit by calling Call813-615-7848.
- What Patients Should Bring
To cut down on your worries and make things as simple as possible, we’ve compiled a list of items to bring with you to the hospital. Of course, in an emergency situation, you may not have time to gather everything. But when possible, you should bring with you:
- A list of any allergies you have
- A list of your prescriptions
- Advance directives (like a Living Will or Health-Care Surrogate information)
- The phone number of a friend or relative (emergency contact)
- Your insurance card and photo ID
Here are some things you don’t need to bring with you to the hospital:
- Medications and vitamins
- Toiletries (you’re welcome to bring personal items and toiletries if it will make your stay more comfortable, but we provide these items for free with your hospital visit)
- Valuables (it’s safer to leave these at home with your loved ones)
- Pastoral Care
A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Zephyrhills knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Chaplain's office: Call813-715-6618
Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. You can also get information about billing practices and an estimate for your upcoming services ahead of time. This will help you avoid any unexpected challenges and fees.