She arrived at the AdventHealth Manchester Emergency Room in critical condition — frightened, weak, and unsure of what was happening to her body. From the moment she was admitted, she felt surrounded by compassion and expertise.
“I was in bad shape,” she recalled, “but the care I received was absolutely incredible.”
From attentive nurses who never left her side to Adam Hobbs, whose expert handling of a blood gas test was so gentle she said, “It didn’t even hurt,” every moment was marked by professionalism and kindness.
She shared that Dr. Hayes made the deepest impression.
“He stayed after his shift just to wait on my test results,” she said. “He wanted to make sure a plan of care was ready as soon as possible. He didn’t have to do that, but he did.”
She also described how Dr. Hayes prayed with her, listened to her fears, and showed determination to uncover the cause of her illness.
“I’ve never met a doctor like him. His drive, his heart, his faith — it gave me hope when I had none. Dr. Hayes is the best.”
Though she expressed gratitude to the entire ER team, she made it clear that Dr. Hayes was her hero that night.
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Press Release
Drop-in center gets life-saving AED through The Pepin Institute at AdventHealth Tampa
Thanks to The Pepin Heart Institute at AdventHealth Tampa, supported by the Pepin Family Foundation, there is now an AED available at The Drop in Tampa.
Press Release
Highlands County patients gain new hope in controlling high blood pressure
A minimally invasive procedure at AdventHealth Sebring is helping patients gain control of hypertension.
News
Pediatric patients treated to special screening of ‘Toy Story 5’ at AdventHealth for Children
With help from Walt Disney World Resort, kids in the hospital got the chance to watch ‘Toy Story 5,’ complete with visits from Woody and Jessie.
News
AdventHealth brings 24/7 emergency care closer to home in St. Johns County
AdventHealth opened its first freestanding emergency room in St. Johns County, adding around-the-clock emergency care to St. Augustine.
Press Release
AdventHealth Lenexa City Center adds new Progressive Care Unit to meet needs of growing community
AdventHealth Lenexa City Center is expanding care close to home with the opening of a new progressive care unit (PCU).
News
Expanded heart care, faster MRI exams now available at AdventHealth DeLand
Patients across West Volusia now have access to expanded heart care and faster, more comfortable MRI exams at AdventHealth DeLand.
News
Helping fans feel whole: UChicago Medicine AdventHealth to provide care and wellness support at the 2026 Presidents Cup
Fans at the 2026 Presidents Cup will have access to care and wellness resources designed to help them feel safe, supported and whole.
News
A lifelong home for Down syndrome care that improves lives and advances medical care
The SMILE with Stella Tremonti Down Syndrome Clinic is the only lifespan clinic in the Southeast caring for both children and adults with Down syndrome.
Media Coverage
Cyclosporiasis cases up to 50 across Florida: AdventHealth Carrollwood shares what symptoms to look out for
Dr. Doug Ross, Chief Medical Officer at AdventHealth Carrollwood, shares key symptoms, prevention tips and what to know about the cyclosporiasis outbreak.
News
How patient feedback shapes whole-person care at AdventHealth
By listening to patients and families, care teams improve each experience with compassion, connection and continuous improvement.
News
A painful play, a trusted care team and a catcher's comeback
When a devastating knee injury threatened Emma Hartung's dream of playing Division 1 softball, a team helped her return to the game she loves.
News
Lake County woman regains use of her arm after new tendon procedure
Susan Jones was among the first patients at AdventHealth Waterman to receive TenJet after months of pain in her left elbow made ordinary tasks difficult.