Mobile App Support

1. From the sign in page on account.adventhealth.com, click Forgot Password.
2. Enter your email address.
3. Check your email inbox. AdventHealth will immediately send a message to your account's email address.
4. Click the reset link in the email.
5. Choose a new password.

To simplify access, AdventHealth only requires your email address to log in. If you have forgotten what email address is linked to your AdventHealth, you can retrieve it by contacting us.

First, double check that you have activated your account:

1. Click on the activation link in the email sent when your account was created.
2. Check your junk, clutter or spam folders. Sometimes emails from AdventHealth can end up in other inbox folders.

If you have not received an activation email, and are still receiving this message:

1. From the sign in page on account.adventhealth.com, click Forgot Password.
2. Enter your email address.
3. Check your email inbox. AdventHealth will immediately send a message to your account's email address.
4. Click the reset link in that email.
5. Choose a new password.

For your security, we lock accounts after too many failed attempts to log in. If your account is disabled, you can reset your password:

1. From the sign in page on account.adventhealth.com, click Forgot Password.
2. Enter your email address.
3. Check your email inbox. AdventHealth will immediately send a message to your account's email address.
4. Click the reset link in that email.
5. Choose a new password.

1. Click on the photo on the top right of your screen to access your My Account menu.
2. Click My Profile.
3. Click Request Email Address Change next to your current email address.
4. Enter the new email address you wish to use.
5. Confirm the new email address you wish to use.
6. Check your email inbox. AdventHealth will send an email to you to verify the email address you've entered.
7. Click the verification link in the email.