Primary Care Nurse with Women

Protecting Our Patients

Nothing is more important to us than you. When you're in our care and well after you return home, your safety — including your rights and privacy as a patient — is our priority.

See the links below to learn more about your legal rights, as well as our programs that can help you stay safe and protected when you need health care.

What to Know: Legal Documents and Information

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  • Privacy Policy and Terms and Conditions of Use

    This Privacy Policy outlines how we may use, maintain and protect any information that you may give us through our website.

  • Patient Privacy: HIPAA

    Your health information is personal and confidential. We are committed to keeping your health information private, and we are legally required to respect your confidentiality.

  • Patient Rights and Responsibilities

    As a patient, you have the right and responsibility to be informed and participate in every decision that involves your care and treatment.

  • Financial Assistance

    Financial assistance may be available to patients receiving non-elective (emergent) hospital services who are not covered by any form of insurance or government program. Verification of income and financial information is required.

  • Health Equity Promise

    We comply with applicable federal civil rights laws and do not discriminate, exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex.

  • Patient Safety

    We are firmly committed to patient safety. This includes your physical safety as well as protecting you from inadvertent exposure to hazardous materials and wastes, minimizing the risk of hospital-borne infections and ensuring that our hospital is prepared for any emergency or disaster.

  • Advance Directives

    These legally binding documents outline your wishes regarding life support, resuscitation and other interventions for both your health care team and your family members.

  • Minor Privacy and Consent

    If you are a minor and have a protected health care condition, you may be able to maintain the confidentiality of information shared during a health care visit and the medical records for that treatment.

  • Privacy Policy: Job Seekers

    This Privacy Policy outlines our process as it relates to career opportunities.

  • Photography and Video Authorization Form

    This form grants us the right to use pictures and/or electronic/digital/video footage of adults and minors.

  • Consent Form for Treatment of Minor Child

    We follow state laws that impose additional obligations on health care providers when obtaining consent to treat a minor.

  • Patient and Visitor Code of Conduct

    Our Patient and Visitor Code of Conduct upholds our safety standards in every AdventHealth facility. Learn more about our policy that helps keep our workforce, and everyone we serve, safe.

  • Colorado End-of-Life Options Act

    Our hospitals in Colorado have decided not to participate in the Colorado End-of-Life Options Act but still provide compassionate end-of-life and palliative care to patients and families.