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When Life Takes You by Surprise

Our 24-Hour Emergency Room Is Nearby

Life has a way of taking you by surprise. In those moments when sudden injury, unexpected pain, or other health challenges throw you for a loop, you can find comfort knowing you have a world-class, 24-hour ER near you. At AdventHealth, formerly Florida Hospital Heartland, we have ER locations in Sebring, Lake Placid, and Wauchula that are ready to provide expert and compassionate Emergency Care. Your needs come first the moment you enter our emergency room — with spacious patient rooms and private bathrooms, advanced ER technology, and a multidisciplinary team of medical experts. And if your condition is less serious, but you still need the care and support of a network of dedicated specialists, our local Prompt Care clinics and Video Visit services have you covered. Life may be unreliable, but we’re not.

Primary Stroke Center
The Heartland's only

Primary Stroke Center

Good stroke care can save lives. The best stroke care can give you the greatest chance at a life full of happiness and wellness. That's our goal — and we know it's your goal, too. If a stroke happens, we’ll act quickly and decisively to help you find relief faster.

No Matter When the Emergency

Our ER Is Always Open

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Get InQuicker

When an emergency happens, get in quicker with online ER registration. Simply reserve your treatment time and our team of experts will be waiting for your arrival. InQuicker is a new Online Waiting Service™ that enables individuals with non-life threatening medical conditions to check-in for projected treatment times prior to being seen by a health care professional. 

Instead of sitting in the waiting room, InQuicker users enjoy the convenience and comfort of waiting at home. InQuicker users do not skip in front of other visitors and are seen based on our standard screening process. To find out more about InQuicker, visit GetInQuickER.com.

When You Need Emergency Room Care, We’re Here for You

Urgent Care or ER: When to Head to the Closest Emergency Room
A slip on the ice. A fall down the stairs. A sudden pain you can’t identify. When you experience these or similar circumstances, you may need Emergency Care. If you’re experiencing a life-threatening situation, call 911 immediately to be taken to the emergency room closest to you. Typical emergency situations include (but are not limited to):

  • Complicated Fractures
  • Deep Wounds
  • Extreme Difficulty Breathing
  • Major Head Injuries
  • Poisonings
  • Severe Allergic Reactions
  • Severe Burns
  • Suspected Heart Attacks
  • Suspected Strokes
  • Vomiting or Coughing Up Blood

You can find 24-hour Emergency Care from AdventHealth, formerly Florida Hospital Heartland, in three convenient locations on our Sebring, Lake Placid, and Wauchula campuses. In each one, our teams of experienced health care specialists are committed to bringing you relief, comfort, and healing as soon as possible.

What to Expect When You Visit the ER

When you visit our 24-hour emergency room, you'll want to know what’s happening and why. We understand. Our team members will do all they can to answer your questions, because we know it’s easier to rest and heal when your mind is at ease. We’ll also have some questions for you, because when we know more about you, we can treat you more quickly and successfully. After asking for basic information, we’ll take your vital signs. Then we’ll decide how best to care for you.

We prioritize your care through a process known as triage, which can make all the difference for those people in critical condition. At times, this means we’ll treat a person suffering from a suspected stroke as soon as they arrive, before someone with a less serious condition. No matter the case, we always strive to keep our emergency wait times as short as possible, so that you can find the help and relief you need. When your health depends on speedy, accurate care, you can count on us.

Being prepared can make all the difference in an emergency, and you may want to consider keeping an information card with you at all times, in a convenient location such as your wallet or purse. Include the contact information for your primary care physician, as well as a list of your medications, drug allergies, and advance directives (like health care proxy or do-not-resuscitate orders). When every second counts, having this information readily available can help us provide the personalized care you need.

Local Prompt Care Clinics for Urgent Needs

Visiting your nearest emergency room isn’t always the best solution. When your condition is less serious, our two conveniently located Prompt Care clinics are here to help you. You can rely on our highly trained teams to deliver compassionate care and support for a range of minor illnesses and injuries, including:

  • Allergic Reactions and Hives
  • Cold, Flu, and Common Illnesses
  • Disease Management
  • Headaches and Migraines
  • Minor Cuts (Onsite Stitches Available)
  • Rashes
  • Sprains, Strains, and Fractures
  • Stomach and Digestive Conditions

Urgent health issues don’t happen when it’s convenient for you, which is why you never need an appointment to visit our Prompt Care clinics. We accept most major insurance plans, helping you make your treatment less stressful. And to help you stay healthier, longer, we offer a range of preventive services, including flu shots, EKGs, and physical exams. Our whole-person approach to care means we’ll be by your side at every step, guiding you toward a life of comfort and confidence.

Video Visits: Expert Care, Virtually Anywhere

A cold. Allergies. Rashes. When you’re experiencing one of these issues, getting dressed and going to the doctor’s office is probably the last thing you want to do. With AdventHealth, you can skip the trip. Through our Video Visit services, you can virtually visit with one of our doctors or nurse practitioners using your smartphone, tablet, or computer. All you need is an internet connect. Our caring experts provide care and advice for a range of minor ailments, including:

  • Conjunctivitis/Pink Eye
  • Cough, Colds, Bronchitis, and Flu
  • Lower-Back Pain
  • Seasonal Allergies
  • Sinus and Upper-Respiratory Infections
  • Skin Conditions
  • Urinary Tract Infections

Hours: Monday through Friday, 8 am to 8 pm | Saturday through Sunday, 8 am to 5 pm. No appointment needed.

How It Works

  • Download the app on iTunes or GooglePlay.
  • Create an account.
  • Tap the "Request Visit" link in your app and get started.

The care you need is just a click away. Get started today.

After Your Emergency Room, Prompt Care, or Video Visit

Hopefully, your trip to the emergency room will be the only medical attention you'll need for a while. If your injury or condition requires further treatment, however, our care navigators will help connect you with follow-up care wherever you live. As part of our mission to provide whole-person care, we're here to not only heal your body. We want to help ease your mind and minister to your spirit, as well.

Find Care Near You

Facility Type

AdventHealth Medical Group Prompt Care at Sun N Lake AdventHealth Medical Group Prompt Care at Sun N Lake

A hospital department of AdventHealth Sebring

Formerly known as Florida Hospital Heartland Medical Center CareNow

AdventHealth Medical Group Vascular Medicine at Lake Placid AdventHealth Medical Group Vascular Medicine at Lake Placid

A hospital department of AdventHealth Sebring