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Visitor Information

Brighten Someone’s Day

Visiting a family member, friend or loved one can help lift their spirits as they heal from an injury or illness. AdventHealth Lake Wales, formerly Lake Wales Medical Center, offers many helpful resources to make your visit a little easier and a whole lot brighter for our patients.

Hospital Visiting Hours and Policies

Promote Health, Healing and Wellness

General hospital visiting hours start at 9 am every day. If you are visiting after 8 pm, please enter through the ER entrance to get a visitor pass. If your loved one is in the intensive care unit, please ask your nurse or doctor about visiting hours.

Before visiting your friend or family member, please review our hospital visitor policy to help make sure everyone stays healthy and safe.

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Our visitor policy has been recently updated. Read here to learn more.

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Feel Supported on Our Spiritual Care Hotline

Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.

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Hospital Gift Shop

Spread Love and Cheer

Help make your loved one’s stay a little brighter and comfortable. Our gift shop is a great place to find all kinds of gifts that show how much you care.

Gift Shop Hours:
Monday to Saturday: 9 am to 5 pm
Sunday: 1 am to 5 pm

Call us with any questions at Call863-676-1433, extension 4129.

Patient Belongings and Valuables

When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.

If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.

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Hospital Cafeteria

Fuel Your Body. Fill Your Spirit.

It’s important to take a few moments for yourself when visiting a loved one in the hospital. These quiet moments can help you reflect and take care of your own needs.

You’re welcome to stop by our hospital cafeteria to grab a bite to eat or something to drink.

Cafeteria Hours:

Monday to Friday:
Breakfast: 7 am to 10 am
Lunch: 11 am to 2 pm

Directions to Our Hospital

Find Your Way With Ease

We’re here to help make your experience easier however we can. These directions to the hospital show you know how to get here and where to go once you arrive.

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AdventHealth Lake Wales

AdventHealth Lake Wales AdventHealth Lake Wales

Formerly known as Lake Wales Medical Center

  • Hours Information:
    This location is open 24 hours a day, 7 days a week.
  • Visiting Hours:

    9 am to 6 pm

  • Emergency Room:

    Our ER in Lake Wales is open 24 hours a day, seven days a week

  • Parking:

    Free parking is available around our hospital

  • Cafeteria:

    Breakfast: 7 am to 10 am
    Lunch: 11 am to 2 pm