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Visitor Information

Brighten Someone’s Day

Visiting a family member, friend or loved one can help lift their spirits as they heal from an injury or illness. AdventHealth Lake Wales, formerly Lake Wales Medical Center, offers many helpful resources to make your visit a little easier and a whole lot brighter for our patients.

Hospital Visiting Hours and Policies

Promote Health, Healing and Wellness

General hospital visiting hours start at 8 am every day. If you are visiting after 8 pm, please enter through the ER entrance to get a visitor pass. If your loved one is in the intensive care unit, please ask your nurse or doctor about visiting hours.

Before visiting your friend or family member, please review our hospital visitor policy to help make sure everyone stays healthy and safe.

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Arriving at the Hospital

When you arrive, we ask that your first stop be the front desk in the main lobby. There, you can sign in and receive a visitor’s badge. Our hospital volunteers are also available to update you with any new room information and point you in the right direction.

We ask that only two people visit with a patient at a time.

Appropriate Visitor Ages

It can be difficult for family members and friends when someone is in the hospital recovering from an injury, illness or surgical procedure. We understand that family members of all ages want to surround and support their loved ones.

We ask that you keep the following age limits in mind when visiting the hospital to help us sustain a healthy and healing environment:

  • Children under age 12 are not allowed in patient rooms
  • Children under age 14 are discouraged from visiting patients in the intensive care unit
  • An adult must accompany children under age 16 at all times

If you have a child who wants to see a family member, please talk to your nurse or doctor about other ways they can support your loved one.

Foster a Healthy Environment

To help us keep our patients, staff and providers feeling their best, we ask that you follow these guidelines:

  • Smoking is not allowed anywhere on our grounds as AdventHealth Lake Wales is a tobacco-free campus
  • Please do not bring food or candies unless the attending doctor gives you permission
  • Stay home if you feel sick
  • Wash your hands often when visiting to help prevent the spread of germs
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Hospital Gift Shop

Spread Love and Cheer

Help make your loved one’s stay a little brighter and comfortable. Our gift shop is a great place to find all kinds of gifts that show how much you care.

Gift Shop Hours:
Monday to Saturday: 9 am to 5 pm
Sunday: 1 am to 5 pm

Call us with any questions at Call 863-676-1433 , extension 4129.

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Hospital Cafeteria

Fuel Your Body. Fill Your Spirit.

It’s important to take a few moments for yourself when visiting a loved one in the hospital. These quiet moments can help you reflect and take care of your own needs. 

You’re welcome to stop by our hospital cafeteria to grab a bite to eat or something to drink.

Cafeteria Hours:

Monday to Friday: 
Breakfast: 7 am to 10 am
Lunch: 11 am to 2 pm

Directions to Our Hospital

Find Your Way With Ease

We’re here to help make your experience easier however we can. These directions to the hospital show you know how to get here and where to go once you arrive.

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From Orlando
  • Take I-4 West to U.S. 27 South. Take U.S. 27 South for approximately 25 miles to SR 60.
  • Take SR 60 East for approximately two and a half miles to 11th Street.
  • Turn left on 11th Street and we're about one block down on the left.
From Tampa
  • Take I-4 East to U.S. 27 South. Take U.S. 27 South for approximately 25 miles to SR 60.
  • Take SR 60 East for approximately two and a half miles to 11th Street.
  • Turn left on 11th Street and we're about one block down on the left.
From Bartow
  • Take SR 60 East for approximately 17 miles to 11th Street.
  • Turn left on 11th Street and we're about one block down on the left.
From Nalcrest or Fedhaven
  • Take SR 60 West for approximately six miles to 11th Street.
  • Turn right on 11th Street and we're about one block down on the left.
From Sebring
  • Take U.S. 27 North for approximately 33 miles to SR 60.
  • Take SR 60 East for approximately two and a half miles to 11th Street.
  • Turn left on 11th Street and we're about one block down on the left.
From Winter Haven
  • Take SR 540 East for approximately seven miles to U.S. 27 South.
  • Take U.S. 27 South for approximately six miles to SR 60 East.
  • Take SR 60 East for approximately two and a half miles to 11th Street.
  • Turn left on 11th Street and we’re about one block down on the left.
From Haines City
  • Take U.S. 27 South for approximately 15 and a half miles to SR 60 East. 
  • Take SR 60 East for approximately two and a half miles to 11th Street.
  • Turn left on 11th Street and we're about one block down on the left.

AdventHealth Lake Wales