Start Your Journey to Whole Health
Visiting the doctor or preparing for a hospital stay can feel overwhelming sometimes. AdventHealth Lake Wales, formerly Lake Wales Medical Center, is dedicated to making your appointment, test or procedure as stress-free as possible.
We’ve gathered the patient information resources you need so you can focus on healing your body, easing your mind and lifting your spirit. Learn what to expect during hospital admissions, treatment and discharge at AdventHealth Lake Wales.
Take Charge of Your Care
At AdventHealth Lake Wales, you have a voice in your health care plan.
With the right resources, you can feel confident and ready for your hospital stay. Learn how to prepare for treatment, share your voice in care decisions and continue your recovery after discharge.
- Hospital Admissions
Our team is committed to making your stay as stress-free as possible from the moment you walk through our doors. Our registration staff will help you get settled for a planned procedure or guide you to the right place if you need immediate help.
The hospital admissions desk is conveniently located inside our main entrance. Admission hours are Monday through Friday from 6 am to 5 pm. After 5 pm. or during the weekend, please enter through the emergency room.
For admissions, please remember to bring the following:
- Advance Directive Documents
- Health Insurance Information
- Payment for Deductible or Co-Payments
- Photo ID
- Physician Orders
- Prescriptions for Tests
- Referrals From Primary Care Physician (If Needed)
You can also pre-register online or by calling Call863-679-6858. Pre-registration is open from Monday through Friday from 8 am to 4:30 pm.
- Making Your Stay Comfortable
Our team works hard to ensure that your hospital stay is as pleasant as possible in a space where you can rest and heal.
Our patients and visitors have access to free Wi-Fi.
Our cafeteria provides in-room meals each day to patients.
A complimentary newspaper is delivered to patient rooms every morning.
Any of our staff members can help you arrange a visit with a chaplain.
AdventHealth Lake Wales is a tobacco-free facility.
- Take Charge of Your Care
Our doctors, nurses and staff will treat you as a partner in your care plan and encourage you to share your questions, concerns and goals for your treatment.
Connect With People Who Care
When it comes to your hospital stay, we want to make sure you can connect with the right people. Review our list of hospital phone numbers or talk with your nurse to reach a department not included in this list.
Case Management: Call863-678-4248
Central Scheduling: Call863-679-6858
Nutritional Services: Call863-679-6858
Hospital Admissions: Call863-678-6805
Human Resources: Call863-679-6815
Information Desk: Call863-679-4145
Medical Records: Call863-678-4268
Nursing Supervisor: Call863-678-2479
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. You can also get information about billing practices and an estimate for your upcoming services ahead of time. This will help you avoid any unexpected challenges and fees.