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Hope and Healing Begin Here

Start Your Journey to Whole Health

Visiting the doctor or preparing for a hospital stay can feel overwhelming sometimes. AdventHealth Lake Wales, formerly Lake Wales Medical Center, is dedicated to making your appointment, test or procedure as stress-free as possible.

We’ve gathered the patient information resources you need so you can focus on healing your body, easing your mind and lifting your spirit. Learn what to expect during hospital admissions, treatment and discharge at AdventHealth Lake Wales.

Welcome to AdventHealth Lake Wales

Take Charge of Your Care

At AdventHealth Lake Wales, you have a voice in your health care plan.

With the right resources, you can feel confident and ready for your hospital stay. Learn how to prepare for treatment, share your voice in care decisions and continue your recovery after discharge.

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Feel Supported on Our Spiritual Care Hotline

Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.

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World-class Healthcare

World-Class Destination

AdventHealth Lake Wales is located in beautiful Central Florida and has established a reputation as one of the leading health care systems in the United States, specializing as an international treatment center — particularly in the areas of cancer, cardiology, neurology, orthopedics and pediatrics. We are dedicated to ensuring the best and smoothest possible process for our international patients who visit us.

Patient Belongings and Valuables

When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.

If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.

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Transplant Care
Important Hospital Phone Numbers

Connect With People Who Care

When it comes to your hospital stay, we want to make sure you can connect with the right people. Review our list of hospital phone numbers or talk with your nurse to reach a department not included in this list.

Main Hospital Phone Number: Call863-676-1433
Billing: Call866-481-2553
Gift Shop: Call863-678-4129

Administration: Call863-679-6805
Billing: Call863-678-4514
Case Management: Call863-678-4248
Central Scheduling: Call863-679-6858
Nutritional Services: Call863-679-6858
Hospital Admissions: Call863-678-6805
Housekeeping: Call863-678-2474
Human Resources: Call863-679-6815
Information Desk: Call863-679-4145
Imaging/X-Ray: Call863-679-6880
Medical Records: Call863-678-4268
Nursing Supervisor: Call863-678-2479

A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.