Pediatric Emergency and Urgent Care

Welcome to a unique concept in emergency care — one that recognizes how important it is to help young children feel safe and confident while being evaluated and receiving treatment for a serious medical issue. If you’ve ever seen the Walt Disney World Pavilion at AdventHealth for Children, formerly Florida Hospital for Children, you know how dedicated we are to creating an environment that feels welcoming to kids. Our kid-friendly emergency rooms are no exception, providing everything from lights that can be adjusted to your child’s favorite color to engaging artwork with animals and characters that kids love.

Two Dedicated Children's Emergency Locations

More than that, these special ERs are designed from the ground up with sophisticated tools and technology for providing emergency medical care for children. Their many special features include the following:

• Staffed by Board-Certified Pediatric Emergency Medicine Physicians and Specially Trained Nurses
• Open 24 Hours a Day, 7 Days a Week
• Rooms Designed to Be Child-Friendly and Scare-Free
• Each room includes the Philips Ambient Experience lightning system that lets patients customize their own soothing environment
• Child Life Specialists available 7 days a week
• Four specialized ambulances and one helicopter providing emergency transfers
• Access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children
• Nationally recognized for excellence in nursing and quality patient care

Five Child Friendly Emergency Locations

• Separate Child-friendly Waiting Room
• Pediatric triage room to expedite your visit
• Themed exam rooms to ease the stress of a hospital visit
• Four specialized ambulances and one helicopter providing emergency transfers
• Access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children

One feature in all two dedicated emergency locations is the presence of our specially trained Child Life Specialists, who are available to help you and your child seven days a week. These key members of our ER team are equipped to help your child apply effective coping strategies to reduce stress while preparing for a medical procedure, receiving treatment, and staying in the hospital. Through age-appropriate play and other methods, they encourage kids to express themselves and help them adjust to new situations. Our Child Life Specialists work with parents, doctors and other specialists to create a familiar environment that soothes young patients while in our care. They also provide emotional and educational support to you and other family members.

Child Life Specialists

Our Child Life staff works with your family to help make your child’s hospital visit as positive as it possibly can be. Through a combination of activities and learning experiences, they can help your child adjust to the hospital experience and decrease stress and anxiety. Our team is comprised of Child Life Specialists and recreational therapists who hold a minimum of a bachelor’s degree in child development or related field, and have completed a Child Life internship. Team members have also passed a national certification examination attesting to their expertise in all aspects of Child Life services.

How Can We Help You?

Our Child Life Specialists are on-hand to help you and your child with the following services and more:

• Emergency room counseling and assistance
• Explaining children’s needs when under stress
• Help during medical procedures
• Bedside activities including arts and crafts, games and movies
• Support for siblings and other family members
• Therapeutic medical and recreational play

Centra Care Kids

Centra Care Kids, AdventHealth for Children’s Urgent Care, provides trusted, convenient pediatric medical treatment for minor illnesses and injuries. Our AdventHealth for Children Board-Certified pediatricians will treat infant patients (from birth) to 21 years of age. Now with two locations in Lake Mary and Winter Park, Kids Urgent Care is open exclusively after-hours, 7-days a week. Learn More

Centra Care

With over 30 locations, Centra Care is AdventHealth's only hospital affiliated urgent care provider. They have Board-Certified pediatric-trained physicians are accessible when you need us, 7 days-a-week with some centers open until midnight. For non life-threatening medical care., Centra Care is the affordable alternative to the emergency room. All location treats broken bones, infections, allergies, orthopedic conditions and stomach problems, Centra Care has the medical experts and urgent care technology to help you feel better again! Learn More

Sometimes when you’re not feeling well, going to the doctor’s office may feel like it does more harm than good. That’s why we created eCare. Through the use of a smartphone, tablet, or computer, you can speak with a doctor or nurse practitioner without leaving your house — or even your couch. Our eCare specialists offer virtual appointments for many minor injuries and illnesses, including:

• Conjunctivitis/Pink Eye
• Cough, Colds, Bronchitis, and Flu
• Lower-Back Pain
• Seasonal Allergies
• Sinus and Upper-Respiratory Infections
• Skin Conditions
• Urinary Tract Infections

Hours: Available 7 days a week, 24 hours a day. No appointment needed.

How It Works

• Download the app on iTunes or GooglePlay.
• Create an account.
• Tap the "Request Visit" link in your app and get started.

Your care is just a click away. Get started today.

Hopefully, your trip to the emergency room will be the only medical attention you'll need for a while. If your injury or condition requires further treatment, however, our care navigators will help connect you with follow-up care wherever you live. Your family has access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children. As part of our mission to provide whole-person care, we're here to not only heal your body. We want to help ease your mind and minister to your spirit, as well.