On the Spot
No family plans to have an emergency, but you can prepare by making sure that you have easy access to the resources you need. The AdventHealth Care Network offers state-of-the-art, child-friendly emergency pediatric care in convenient locations across Central Florida. At AdventHealth for Children, formerly Florida Hospital for Children, our emergency medicine team includes specially trained physicians, nurses and child-life specialists, all dedicated to providing your child with the best possible care in any emergency. We’re here when you need us with a whole-patient focus on healing the body, mind and spirit.
Scare-Free Environments for Children
Welcome to a unique concept in emergency care — one that recognizes how important it is to help young children feel safe and confident while being evaluated and receiving treatment for a serious medical issue. If you’ve ever seen the Walt Disney World Pavilion at AdventHealth for Children, formerly Florida Hospital for Children, you know how dedicated we are to creating an environment that feels welcoming to kids. Our kid-friendly emergency rooms are no exception, providing everything from lights that can be adjusted to your child’s favorite color to engaging artwork with animals and characters that kids love.
Meet Our Medical Director
Dr. Kellock is the medical director of our pediatric urgent and emergency care departments. Tune in to our Ask A Kid Doc session, to learn more about her and also what to do in case of an emergency with your kids.
Child-Centric Care Close to Home
- Emergency Care Just for Kids
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Four Dedicated Children's Emergency Locations
More than that, these special ERs located at AdventHealth for Children in Orlando, AdventHealth Celebration, AdventHealth Daytona Beach and AdventHealth East Orlando are designed from the ground up with sophisticated tools and technology for providing emergency medical care for children. Their many special features include the following:
- Staffed by Board-Certified Pediatric Emergency Medicine Physicians and Specially Trained Nurses
- Open 24 Hours a Day, 7 Days a Week
- Rooms Designed to Be Child-Friendly and Scare-Free
- Each room includes the Philips Ambient Experience lightning system that lets patients customize their own soothing environment
- Child Life Specialists available 7 days a week
- Four specialized ambulances and one helicopter providing emergency transfers
- Access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children
- Nationally recognized for excellence in nursing and quality patient care
Twelve Child Friendly Emergency Locations
- Separate Child-friendly Waiting Room
- Pediatric triage room to expedite your visit
- Themed exam rooms to ease the stress of a hospital visit
- Four specialized ambulances and one helicopter providing emergency transfers
- Access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children
- Locations include: AdventHealth Altamonte Springs, AdventHealth Apopka, AdventHealth Four Corners ER, AdventHealth Heart of Florida, AdventHealth Fish Memorial, AdventHealth Lake Wales ER, AdventHealth Palm Parkway, AdventHealth Partin Settlement ER, AdventHealth Waterford Lakes ER, AdventHealth Waterman, AdventHealth Winter Garden, and AdventHealth Winter Park
- Child Life Specialists
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One feature in all three dedicated emergency locations is the presence of our specially trained Child Life Specialists, who are available to help you and your child seven days a week. These key members of our ER team are equipped to help your child apply effective coping strategies to reduce stress while preparing for a medical procedure, receiving treatment, and staying in the hospital. Through age-appropriate play and other methods, they encourage kids to express themselves and help them adjust to new situations. Our Child Life Specialists work with parents, doctors and other specialists to create a familiar environment that soothes young patients while in our care. They also provide emotional and educational support to you and other family members.
Child Life Specialists
Our Child Life staff works with your family to help make your child’s hospital visit as positive as it possibly can be. Through a combination of activities and learning experiences, they can help your child adjust to the hospital experience and decrease stress and anxiety. Our team is comprised of Child Life Specialists and recreational therapists who hold a minimum of a bachelor’s degree in child development or related field, and have completed a Child Life internship. Team members have also passed a national certification examination attesting to their expertise in all aspects of Child Life services.
How Can We Help You?
Our Child Life Specialists are on-hand to help you and your child with the following services and more:
- Emergency room counseling and assistance
- Explaining children’s needs when under stress
- Help during medical procedures
- Bedside activities including arts and crafts, games and movies
- Support for siblings and other family members
- Therapeutic medical and recreational play
- Centra Care and Centra Care Kids
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Centra Care Kids
Centra Care Kids, AdventHealth for Children’s Urgent Care, provides trusted, convenient pediatric medical treatment for minor illnesses and injuries. Our AdventHealth for Children Board-Certified pediatricians will treat infant patients (from birth) to 21 years of age. Now with two locations in Lake Mary and Winter Park, Kids Urgent Care is open exclusively after-hours, 7-days a week. Learn More
Centra Care
With over 30 locations, Centra Care is AdventHealth's only hospital affiliated urgent care provider. They have Board-Certified pediatric-trained physicians are accessible when you need us, 7 days-a-week with some centers open until midnight. For non life-threatening medical care., Centra Care is the affordable alternative to the emergency room. All location treats broken bones, infections, allergies, orthopedic conditions and stomach problems, Centra Care has the medical experts and urgent care technology to help you feel better again! Learn More
- Virtual Visits: Bringing You More Convenient Care
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Sometimes when you’re not feeling well, going to the doctor’s office may feel like it does more harm than good. Through the use of a smartphone, tablet, or computer, you can speak with a doctor or nurse practitioner without leaving your house — or even your couch. Our providers offer virtual appointments 24/7 for many minor injuries and illnesses, including:
- Conjunctivitis/Pink Eye
- Cough, Colds, Bronchitis, and Flu
- Lower-Back Pain
- Seasonal Allergies
- Sinus and Upper-Respiratory Infections
- Skin Conditions
- Urinary Tract Infections
Hours: Available 7 days a week, 24 hours a day. No appointment needed.
How It Works- Download the app on iTunes or GooglePlay.
- Create an account.
- Tap the "Request Visit" link in your app and get started.
Your care is just a click away. Get started today.
- After Your Emergency, Urgent Care or Virtual Visit
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Hopefully, your trip to the emergency room will be the only medical attention you'll need for a while. If your injury or condition requires further treatment, however, our care navigators will help connect you with follow-up care wherever you live. Your family has access to 140 pediatric specialists practicing 35 subspecialties dedicated to healing children. As part of our mission to provide whole-person care, we're here to not only heal your body. We want to help ease your mind and minister to your spirit, as well.
Saved My Life
Have you ever had a feeling in your gut that says something is wrong? Around one-week old Sebastian became lethargic and only wanted to sleep. His mother and father trusted their instincts and brought him to our Pediatric ER at AdventHealth Celebration. Shortly after arriving he stopped breathing. Our team of experts worked quickly to stabilize Sebastian before transferring him to AdventHealth for Children for monitoring and diagnosis. It was determined that Sebastian had a congenital heart condition called supraventricular tachycardia. This means his heart beats abnormally fast because the upper part of his heart does not operate normally. While there is no cure for this condition, Sebastian can live a happy and normal life with the assistance of medication. If his mother had not noticed the changes in Sebastian's weight and behavior, he would not be here today.
Extra Safety Measures for Extra Peace of Mind
In addition to our usual care and precaution, we’re employing new safety measures to ensure you and your loved ones can feel confident, safe and taken care of in our facilities.
Universal Mask Use
Even in a pandemic, you can feel safe. We’re stocked with safety supplies, have no shortages of personal protective equipment (PPE) and masks are required for all over age 2 at our facilities.
Temperature Testing
Have peace of mind that everyone you come into contact with has their temperature checked (over age 2) upon arrival. Every facility. Every time.
Social Distancing
Feel confident you’re doing the right thing to keep yourself and others safe. With limited visitation, new waiting room protocols and more, you can safely practice social distancing.
Patient Cohorting
Take comfort knowing your safety won’t be compromised. COVID-19-positive and symptomatic patients are carefully quarantined away from patients and visitors.
Visitor Limitation
Feel relieved that every precaution is being taken, including limiting the number of visitors — and making sure those allowed are over 18 and screened for symptoms before being allowed to enter.
Know Where to Go
Emergency Room
- Asthma
- Bleeding
- Broken Bones
- Burns
- Chest Pain
- Cuts
- Fever
- Heart Palpitations
- Loss of Vision, Numbness or Slurred Speech
- Poisoning
- Seizures or Convulsions
Urgent Care
- Asthma
- Bleeding
- Broken Brones
- Burns
- Cuts
- Fever
- Persistent Cold and Cough
- Skin Rash
- Sore Throat
- Sprained Muscle
Virtual Visits
- Fever
- Persistent Cold and Cough
- Skin Rash
- Sore Throat