Family and Friends Health Care Mental Health

How Do You Access Mental Health Resources for Your Child in Your Community?

A Son Hugs His Mother While She Tries to Find Help on the Internet

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If your child is struggling with their mental health, it can be very overwhelming to find the resources they need to get well. Our AdventHealth Mental Health Navigation team is here to help connect your family to the best care and resources for your child based off their specific needs.

We’re here with Mental Health Navigator, Michelle Reed, who’s ready to answer some frequently asked questions about how to get your child the help they need.

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Is it free to connect to a Mental Health Navigator?

Michelle: Yes! The mental health navigation program is a free service and it’s open for children and adolescents all the way up to age 18.

Do you only work with patients who have insurance?

Michelle: The team can work with any patient whether they have insurance or are self-pay. In other words, you don’t need to have an insurance or benefits of any kind to use our service.

For patients with insurance coverage, our mental health navigation team will work on connecting you to appropriate resources that are in-network with your insurance provider. However, a Mental Health Navigator can help patients apply for Medicaid and provide resources within the community that are free of charge or on a sliding scale.

Where is a good starting place for a parent to go if their child is dealing with mental health issues?

Michelle: The family can connect with our Mental Health Navigation team that serves as a guide to connect them to the care your child specifically needs.

The Mental Health Navigation team will learn the background on what’s going on with your child, their displayed behaviors, and then refer out from there.

What do you appreciate most about being a Mental Health Navigator?

Michelle: Next steps can be overwhelming for a family with a child experiencing mental health issues. I can help them walk through the process and any next steps to help their child. It's an honor and privilege to help support families in their most vulnerable times.

To get connected to our Mental Health Navigation team, visit, or call Call407-517-7593.

Crisis Resources:

In an emergency, call 911 or go to your nearest emergency room.

Central Florida: National Suicide Prevention Lifeline – 24/7

English and Español

Dial or text 988 for immediate help.

You can also call Call1-888-628-9454.

Orange, Osceola, Seminole and Brevard County Crisis Hotline

Dial 211

24-HOUR Crisis Line: The Centers

Orlando: Call407-425-2624

Lifeline of Central Florida

If you do not feel comfortable speaking to someone, and would rather text, please utilize these numbers:

Text “CONNECT” to 85511

Crisis Text Line: Text 741741. Messaging fees are waived for most major carriers.

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