Thank you for allowing AdventHealth to serve you. The balance on the statement you received is your responsibility. Any concerns regarding a disputed balance should be submitted in writing to:
AdventHealth Customer Service, P O Box 935979, Atlanta, GA 31193-5979.
Written inquiries should include the following information:
- Patient’s Name
- Account or Statement Number
- Description of Dispute
- Date(s) of Service
While under review, AdventHealth will waive payment requirements for the disputed amounts. All undisputed balances follow normal billing practices. If an undisputed balance remains unpaid and is subsequently placed with a collection agency or attorney, any and all additional fees may be added to the remaining balance and will become your responsibility.
For balance disputes, please contact our customer service department in writing or by phone at Call855-241-2455. For notice of attorney representation or to discuss legal billing matters, please contact us by phone at Call800-706-1037 or by mail at AdventHealth Customer Service, P O Box 935979, Atlanta, GA 31193-5979.