Allow Access in Chrome Desktop

For a smooth video visit on your computer, taking these steps will help you enable camera and microphone access in Chrome.

  1. Select the lock icon located near the right side of your search bar
  2. Select the dropdown menu next to camera and microphone
  3. Change the camera and microphone access to Allow
  4. Refresh the browser tab (cmd + R)

Virtual primary and specialty care

Test Your Device

Make sure your camera, microphone and speakers are working ahead of time, so you’re prepared to have a smooth video visit call.