Supportive AdventHealth doctor with paitent and caregiver
Caring for Your Loved One

Caring for You

Your visits to our Lake County hospital can make all the difference. Your support and strength bring peace to your loved ones. By sharing a smile, offering kind words, and just spending time together, you show them how much you care.

In that same spirit, we want to show you how much we care. During your visit to AdventHealth Waterman, formerly Florida Hospital Waterman, you’ll find our nurses, staff, and volunteers offering kinds words, listening to your concerns, sharing smiles and tears — and many emotions in between. If you need anything, just ask! We’ve got you covered with everything from a hospital map and free hospital parking to spiritual guidance and an onsite chapel. Keep supporting your loved one. And when you need support from us, we’ll be right here.

 

Caring for Patients and the People Who Support Them

Visitor Services

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Hospital Amenities

We’ve tried to think of everything to make your visit more comfortable. If you need anything else, all you have to do is ask.

Cafeteria

Our cafeteria offers a wide selection of meals that are healthy and delicious. Pick a meal fresh off the grill or grab something to go. We’ve got soups, salads, deli sandwiches, and plenty more.

Open daily. Hours:

  • Breakfast: 6:30 am to 9:30 am
  • Lunch: 11 am to 2 pm
  • Afternoon snack: 2 pm to 4 pm (soups, salads, and deli sandwiches)
  • Dinner: 4 pm to 7 pm

Hospital Gift Shop

Need a gift that says, "I hope you feel better soon"? Our convenient onsite gift shop offers the perfect selection of cards, flowers, and other items.

Open Monday through Friday. Hospital gift shop hours:

  • 8:15 am to 4:15 pm

Pastoral Care and Chapel 

As a faith-based hospital, we realize that in times of difficulty, a little spiritual support can go a long way. Whatever your faith, our pastoral-care team is eager to serve you — lending a few words of spiritual comfort, providing a religious ritual, praying with or for you, or just listening to your concerns. To speak with a spiritual adviser or chaplain, reach out to our Pastoral Care Department at Call 352-253-3389 .

When you need a safe, tranquil oasis, come to our onsite chapel — open 24/7 to visitors of all denominations. Located in the east atrium, it’s the perfect place to pray, read, or reflect in a quiet space.

You’re also welcome to join our bi-monthly worship service, Joy in the Morning, open to all staff, patients, visitors, physicians, and volunteers. Enjoy a special program and nurturing music.

Staying Connected

While you’re here visiting your loved one, you’ll never need to feel cut off from the rest of the world. Our free WiFi for visitors keeps you in touch at all times.

We also offer interpreter services for a number of foreign languages. To find out more, reach out to us at Call 877-746-4674 . If you need sign-language services, call us at Call 352-323-0999 .

 

Parking Resources

Free Hospital Parking and Valet Services

Even before you step inside our hospital, you’ll find yourself in good hands. Take advantage of our free onsite hospital parking and complimentary valet services to minimize your stress and spend more time visiting your loved one.

Hospital Visiting Hours

General hospital visiting hours: 24/7 (at your loved one's convenience)

Children under 12 must be accompanied by a parent at all times. If you have a cold or think you may be contagious, please wait until you are feeling better to plan your visit.

Because your visits mean so much to those you love, we hold open visiting hours around the clock in most areas of the hospital. To protect the well-being of our patients, we have special visiting hours in the following areas:

  • Medical and Surgical Patient Care units: 8 am to 8 pm
  • Women and Children Unit: 8 am to 8 pm
  • Critical Care and Cardiovascular Intensive Care units: Only two visitors per patient are allowed at one time — though you may be able to make special arrangements with your loved one’s nurse for additional accommodations.

 

Hospital Map

If you’d like to familiarize yourself with AdventHealth Waterman before visiting us, please take a moment and look through our hospital map. Our map can help you determine the best parking location and save you time and energy when arriving for an appointment of visiting one of our patients. 

Pastoral Care

A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Waterman knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.

Contact a Chaplain

Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.

AdventHealth Waterman
Chaplain's office: Call 352-253-3889

Keep on Caring

Help Us Serve

Find out how you can become more involved in caring for your loved one and others by supporting our vision of whole-person healing.