All Centered Around You
Whether you're at AdventHealth Waterman, formerly Florida Hospital Waterman, for an emergency visit or a scheduled procedure, you can take comfort in the fact that our physicians, nurses, and medical assistants aren't just highly trained experts — they're people who care.
From the valets who'll park your car once you reach our Lake County hospital, to our pastoral-care staff who are here to provide comfort and guidance, you’ll find a team of supportive staff and volunteers ready to help with your every need, plus a wide variety of patient resources and hospital amenities to make your stay easier. If you just need someone to talk to, feel free to share your thoughts and concerns with anyone on our team. We are all very good listeners, hand holders, and problem solvers. And we're all here for you.
For Whole-Person Healing
- Hospital Amenities
We’ve tried to think of everything to make your stay more comfortable. If you need anything else during your visit, all you have to do is ask.
Hungry? Our cafeteria offers a wide selection of meals that are healthy and delicious. Pick a meal fresh off the grill or grab something to go. Our daily menu features soups, salads, deli sandwiches, and more.
Open daily. Hours:
- Breakfast: 6:30 am to 9:30 am
- Lunch: 11 am to 2 pm
- Afternoon snack: 2 pm to 4 pm (soups, salads, and deli sandwiches)
- Dinner: 4 pm to 7 pm
Pastoral Care and Chapel
As a faith-based hospital, we realize that in times of difficulty, a little spiritual boost can go a long way. Whatever your faith, our pastoral-care team is eager to serve you — lending a few words of spiritual comfort, providing a religious ritual, praying with or for you, or just listening to your concerns. To speak with a spiritual adviser or chaplain, reach out to our Pastoral Care Department at Call352-253-3389.
When you need a safe, tranquil haven, come to our onsite chapel — open 24/7 to patients and visitors of all denominations. Located in the east atrium, it’s the perfect place to pray, read, or reflect in a quiet space. Daily worship services are held Monday through Friday from 9 am to 9:15 am.
You’re also welcome to join our bi-monthly worship service, Joy in the Morning, open to all staff, patients, visitors, physicians, and volunteers. Enjoy a special program and nurturing music.
While you focus on your health, you’ll never need to feel cut off from the rest of the world. Our free WiFi for patients and visitors keeps you in touch at all times.
- Parking Resources
Free Hospital Parking and Valet Services
Even before you step inside our hospital, you’ll find yourself well taken care of. Take advantage of our free onsite parking and valet services to minimize your stress and start feeling better as soon as possible.
- Hospital Visiting Hours
General hospital visiting hours: 24/7 (at your convenience)
Because your loved ones are so important to your healing — and your happiness — we hold open visiting hours around the clock in most areas of the hospital. To protect your well-being and make sure you get the rest you need, we do have special visiting hours in the following areas:
- Critical Care and Cardiovascular Intensive Care units: Only two visitors per patient are allowed at one time
- Medical and Surgical Patient Care units: 8 am to 8 pm
- Women and Children Unit: 8 am to 8 pm
- What to Bring
We know a visit to the hospital can be stressful, but we want to make things as easy as possible for you. Find out what to bring to your hospital visit and what to leave at home:
- Bring a list of any allergies you may have to food, medication, or other items.
- Bring a list of prescriptions, but let us dispense your medications during your stay.
- Bring a photo ID and an insurance card.
- Don’t bring any valuables; leave your possessions with loved ones for safekeeping.
- You can bring personal items like a toothbrush and pajamas if it will make your stay more comfortable, but don’t worry, we’ll provide these for you if you don't have time to gather them before your visit.
- Pastoral Care
A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Waterman knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Chaplain's office: Call352-253-3889
Making Healing Easier
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. You can also get information about billing practices and an estimate for your upcoming services ahead of time. This will help you avoid any unexpected challenges and fees.