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A World of People Who Care

All Centered Around You

Whether you're at AdventHealth Waterman, formerly Florida Hospital Waterman, for an emergency visit or a scheduled procedure, you can take comfort in the fact that our physicians, nurses, and medical assistants aren't just highly trained experts — they're people who care.

From the valets who'll park your car once you reach our Lake County hospital, to our pastoral-care staff who are here to provide comfort and guidance, you’ll find a team of supportive staff and volunteers ready to help with your every need, plus a wide variety of patient resources and hospital amenities to make your stay easier. If you just need someone to talk to, feel free to share your thoughts and concerns with anyone on our team. We are all very good listeners, hand holders, and problem solvers. And we're all here for you.

Caring Patient Services

For Whole-Person Healing

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Feel Supported on Our Spiritual Care Hotline

Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.

Patient Belongings and Valuables

When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.

If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.

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A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.