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Article Type: News

Visitor Policy Changes

We're here to keep you safe. As we monitor the coronavirus (COVID-19) in our communities, we have decided to make changes to our visitation policies to ensure the safety of our patients, visitors and team members. 

After much discussion with clinical leaders and physicians, AdventHealth will update its visitation policy. Effective Monday, March 23, no visitors will be allowed inside AdventHealth hospitals in our area, except for special circumstances, which includes: 

Visitation will be continued for special circumstances, including end-of-life situations. Visitation will also be permitted if the visitor is the power-of-attorney or medical decision-maker. Other exceptions include: 

  • Patients under the age of 18 may be accompanied by one adult visitor (parent, legally authorized person or caregiver). No additional visitors or siblings allowed. 
  • Obstetric patients can have one adult visitor.
  • Exceptions will be made for extenuating circumstances such as imminent end-of-life or unique patient needs for support.

In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care. We realize this will impact patients and their families, and we will constantly evaluate the need for this policy and will modify it when we believe it is safe for visitors to return.

Patients who have appointments scheduled at an AdventHealth Medical Group or AdventHealth Prompt Care location are being reminded if they have a fever, cough, or flu symptoms, if they have traveled internationally in the past two weeks, or if they have been in close proximity of anyone with a confirmed or presumed positive case of (COVID-19) to call their Primary Care Provider before visiting the office.