Helping You Access Your Medical Records
Our medical records request process ensures your records are kept safe and confidential while providing access when needed. We're here to help you easily obtain the information you need to take charge of your health with access to most of your records.
Access Your Medical Records Online
- Records for your Physician(s)
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Records Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
- Insurance, Attorney, and Disability Requests
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Records Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
- Radiology/Imaging Results or Other Department Requests
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Please contact the Health Information Management (HIM) department for your facility by calling the number listed under Records Request Forms and Contact Information or by visiting the campus HIM office for any medical record needs.
- Birth and Death Certificates
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Birth and Death certificates are not available from AdventHealth’s Health Information Management department. These records must be ordered from the Bureau of Vital Statistics.
AdventHealth Port Charlotte Medical Records
Patients may request a copy of their medical records through written request to ShorePoint Health Port Charlotte at 2500 Harbor Boulevard, Port Charlotte, FL 33952, attention Health Information Management; electronically at https://www.swellbox.com/adventhealth-west-wizard.html; or via telephone at Call941-766-4380.
- Internet: www.medicalrecordshelp.com
- Email: remoteROIServices@datavant.com
- Phone Number: Call1-800-367-1500
- Address:
Community Health Systems
ATTN: HIIM
4000 Meridian Blvd
Franklin, TN 37067
ShorePoint Health Punta Gorda Medical Records
Please be advised that Punta Gorda HMA LLC d/b/a ShorePoint Health Punta Gorda (the “Hospital”), located at 809 East Marion Avenue, Punta Gorda, FL 33950-3898, is closed and no longer in operation. Patients may request a copy of their medical records through written request to ShorePoint Health Port Charlotte at 2500 Harbor Boulevard, Port Charlotte, FL 33952, attention Health Information Management; electronically at shorepointhealthcharlotte.com/request-medical-records; or via telephone at Call941-766-4380. Effective 3/1/2025, patients will need to request records by Punta Gorda by one of the following methods:
- Internet: www.medicalrecordshelp.com
- Email: remoteROIServices@datavant.com
- Phone Number: Call1-800-367-1500
- Address:
Community Health Systems
ATTN: HIIM
4000 Meridian Blvd
Franklin, TN 37067
Release of Medical Records
Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.
There might be a charge for medical records if being a request by a patient or patient representative. If the records are needed for continued care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.
If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.