Finding purpose again: an AdventHealth team member’s journey from loss to leadership

ORLANDO, FL – “I first came to the United States in 2014 to acquire new equipment and enhance quality control standards for my family’s lab,” said Thais Ordaz, lead medical lab scientist at AdventHealth East Orlando.

A mother of two, Thais had over a decade of experience as a medical technician in Caracas, Venezuela before she left her home country. “The Venezuelan government raided my home and my husband’s office,” she recalled. “My father-in-law, a Venezuelan general, had publicly criticized a coup against Venezuelan democracy, making us targets. We lost our home and couldn’t return due to severe risk to our lives.”

Thais and part of her family filed for political asylum in the United States, which meant her medical certifications were no longer valid. “I started baking and selling cakes,” she said. Her baked goods quickly gained popularity on social media, making her an overnight success. Despite her accomplishments in baking, Thais realized her true passion was in the medical field. “I decided to validate my bachelor’s degree from Venezuela in the U.S.”

Determined to return to her roots, she contacted the national medical tech association and began studying for the American Medical Technologist (AMT) test on her own. "In just three months, I studied and passed the challenging test, even though English is my second language. I felt incredibly blessed and thankful. “Passing that test allowed Thais to join AdventHealth as a medical tech in November 2018. “After just three months, I was given a full-time position,” she said. “God has been like a life support to my family.” Her dedication led to a promotion to lead medical technician in 2022. Sadly, that same year, her father, Dr. Pablo Ordaz, passed away in Venezuela. “It was devastating. Because we are still in the asylum process, I couldn’t attend his funeral,” she reflected. “It was extremely hard, but I’ve learned to overcome adversities with the help of my family and peers. Being a lead medical lab scientist and training new team members really helps me find moments of gratitude and feel whole.”

As Thanksgiving approaches, Thais reflects on her journey with immense gratitude: “For me, Thanksgiving is more than just a big meal. It’s a moment to pause, look back at the journey with my family, and appreciate the new life we’re building,” she said. “It’s about being grateful, connected, finding a place in a new community, and sharing a holiday that’s all about gratitude and togetherness.”