All patients should familiarize themselves with the terms of their insurance coverage and the insurance plans accepted at AdventHealth. This will help you understand the hospital’s billing procedures and charges.

If there is a question about your insurance coverage, a member of the Patient Access department will contact you or a member of your family while you are here. Following is some information AdventHealth, formerly Metroplex Health System, will need in order to be able to process your claim.

What We Need to Help You

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Insurance Accepted at AdventHealth

Please review this page for a list of insurance plans accepted at AdventHealth.

Please note: This insurance list is always evolving, so please be sure to confirm prior to scheduling.

Aetna HMO & PPO Plan Vista Solutions (NPPN)
Amerigroup STAR & STAR+ Private Healthcare Systems (PHCS)
Beech Street Scott & White HMO, PPO, STAR and Senior Care
Blue Cross & Blue Shield of Texas HMO Superior Healthplan Star & Star+
Blue Cross & Blue Shield of Texas PPO/POS Texas Healthcare Foundation (work injury)
Blue Cross & Blue Shield of Texas Traditional Texas Rehab Commission (DARS)
CIGNA HMO, PPO & Open Access Plus Texas True Choice
Coventry (First Health) TRICARE (Humana Military)
Firstcare HMO & PPO Unicare
HealthSmart United HMO, PPO/POS
Humana United Behavioral (Behavioral Health)
Humana Military (TRICARE) Value Options (Behavioral Health)
LifeSynch (Pavilion) Value Options TRICARE (Behavioral Health)
MultiPlan (BCE Emergis, Pro America, UP & UP)