Oxygen Information

1. Contact your airline well in advance of your trip to inform them you will be using a FAA approved portable oxygen concentrator on your trip. Be sure to ask them what documentation they require from you when you arrive at the airport and if they'll need any additional information from the manufacturer to ensure your oxygen is accepted on the aircraft.
2. Verify your portable oxygen concentrator has the required FAA label on the bottom.
   If your portable oxygen concentrator does not have the required label, please contact AdventHealth Respiratory Equipment.*
3. If you're working with an agent for travel arrangements, be sure to let the agent know you're going to be traveling with oxygen and if you're making your own travel arrangements, you need to contact the airline and let them know you'll be traveling with oxygen.
4. Either call your airline or check online to ensure you'll have sufficient battery time for your trip. You'll want to check your batteries, charge them if needed, and carry spares if needed.
5. Become familiar with your equipment. If your equipment is doing something unusual, like alarming, etc., be sure to look into why it would be doing that and call AdventHealth Respiratory Equipment to get tips on how to troubleshoot any issues to ensure if something happens on your flight, you're able to handle it.
6. You must have a letter from your doctor with you that specifies the need as well as the flow rate of your oxygen. Check your airline website or call them well in advance for specific requirements for this letter, which may vary based on airline.
7. It's recommended that you print out the FAA Approval letter below for your records while traveling.
8. The information above are suggestions only and may not be the only information required by your airline. Please visit your airline's website for additional information for traveling with oxygen concentrators and print out the airline's policies for documentation showing oxygen concentrators have approval for in-flight use.

According to the U.S. Department of Transportation (DOT) ruling, passengers MUST inform the air carrier about the intended use of portable oxygen concentrators on board while making the flight reservation.

The DOT has established a toll-free hotline, Call1-800-778-4838, to assist travelers with disabilities. Also find more information at https://www.transportation.gov/airconsumer/toll-free-hotline-air-travelers-disabilities.

The hotline will provide general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time." The line is staffed from 7 am to 11 pm. Eastern time, seven days a week. Air travelers who experience disability-related air travel service problems may call the hotline at Call1-800-778-4838 (voice) or Call1-800-455-9880 (TTY) to obtain assistance. As in the past, air travelers who would like DOT to investigate a complaint about a disability issue must submit their complaint in writing or via e-mail.

Transportation Security Administration (TSA) Travel Procedures for the latest on safe travel with batteries and devices.