Setting Goals and Objectives
Begin with the big picture—marketing goals should directly support AdventHealth’s overarching business strategies and outcomes.
- Define SMART Goals
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Structure each objective using SMART criteria to maintain focus and accountability:
- Specific: Clearly state what you want to achieve.
- Measurable: Include quantifiable metrics (e.g., Grow Instagram followers by 15%).
- Achievable: Make sure goals match your available resources and team capacity.
- Relevant: Align with marketing priorities and business objectives.
- Time-Bound: Set a deadline (e.g., Increase organic website traffic by 25% in six months).
- Segment Goals by Audience & Platform
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Not all audiences are created equal—nor are the platforms they favor.
- Identify key audiences and build goals around their behavior and preferences (e.g., Gen Z on Instagram, Healthcare Professionals on LinkedIn).
- Customize goals to fit each channel’s strength—engagement on Instagram vs. thought leadership on LinkedIn.
- Prioritize Key Performance Indicators (KPIs)
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Every goal should tie to a measurable success metric. Examples include:
Goal Type Key Metrics Brand Awareness Impressions, Reach, Follower Growth Engagement Likes, Shares, Comments, Click-Throughs Conversions Sign-Ups, Website Traffic, Form Submissions - Balance Short-Term & Long-Term Goals
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- Short-Term Wins: Drive quick impact (e.g., launch campaign, boost email sign-ups).
- Long-Term Growth: Build brand equity, nurture engagement, and elevate leadership.
- Align with the Marketing Funnel
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Craft goals to support users at every stage of their journey—from brand discovery to conversion. This approach helps ensure your content speaks to the right audience, at the right time, with the right intent.
Awareness Stage Goal: Increase visibility among target audiences Tactics:
- Use broad-reach content such as social ads, influencer partnerships, educational posts
- Leverage high-impression formats: video reels, carousel posts, stories Success Metrics:
- Impressions
- Ad Reach
- Video Views
- Follower Growth
Consideration Stage Goal: Deepen interest and trust in the brand Tactics:
- Share thought leadership, testimonials, behind-the-scenes content
- Offer gated resources like guides or webinars Success Metrics:
- Engagement Rate
- Comments & Shares
- Content Downloads
- Time on Page
Conversion Stage Goal: Drive meaningful action or commitment Tactics:
- Promote limited-time offers, appointment scheduling, sign-ups
- Use strong calls-to-action and retargeting Success Metrics:
- Leads Generated
- Website Clicks
- Appointment Bookings
- Form Submissions
- Set Budget & Resource Allocation
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Ambitious goals need realistic support:
- Ensure goals reflect your budget and team capacity.
- If paid ads are involved, allocate funds for testing, optimization, and scaling.
- Evaluate and Adjust Regularly
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- Track performance with tools like SoCo’s paid media metrics.
- Revisit your goals quarterly to fine-tune based on results and shifting market trends.