Looking to Access AdventHealth Polk, formerly St. Lukes Hospital, Medical Records

Older man sitting on a couch at home using a phone.

Helping You Access Your Records

We're here to make it easy to get the information you need to take charge of your health with free online access to most medical records. If you don't have an AdventHealth account already, create an online patient account for a safe and simple way to access information from your electronic health record (EHR).

Please note that some medical records will not be available online for privacy and security reasons, and your historical health records may not be fully available within your AdventHealth account. If you need your complete medical history, please request it below.

Access Your Medical Records Online Types of Medical Records Requests

4 items. To interact with these items, press Control-Option-Shift-Right Arrow

Who to Contact

Colorado, Georgia and Illinois Locations
Florida Locations
Kansas, Kentucky and North Carolina Locations
Texas and Wisconsin Locations
AdventHealth Care Center Locations

Release of Medical Records

Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.

There might be a charge for medical records if being a request by a patient or patient representative. If the records are needed for continued care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.

If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.