Bill Pay Updates

As part of our efforts to improve the patient experience, beginning December 7, 2025, we are migrating our electronic payment system to the AdventHealth patient portal. Moving forward, you can make payments and set up payment plans directly through the following options or via the AdventHealth app.

We encourage you to download the AdventHealth app and create an account, which will allow you to re-establish your electronic payment method and any formal payment plans, as well as establish your communication preferences. If you do not have an AdventHealth account, visit account.adventhealth.com/register.

Please note that all patients will be opted into paperless statements and communication once you register for an AdventHealth account.

Additionally, patient statements for dates of service on or after December 7 will be provided through our standard Epic statement format. Previous balances for dates of service before December 7 will remain in the legacy billing system and will continue to be billed from that system.

If you have automated bill-pay set up through your bank directly, make sure to update the AdventHealth address to: PO Box 105572, Atlanta, GA 30348-5572.

For assistance setting up your account or to make a payment by phone, contact Customer Service by calling 855-241-2455 or 855-AH1-BILL.