Committed to Your Care
At AdventHealth Orlando, formerly Florida Hospital Orlando, we want to make your stay at our hospital as stress-free as possible. Here are some helpful links to patient resources, hospital information and guest services most requested by our patients.
Hospital Information & Amenities
- Chapel & Pastoral Care
As part of our faith-based mission to provide healing for the whole person — mind, body and spirit — you can find sanctuary while visiting the chapel or outdoor healing garden at AdventHealth Orlando, formerly Florida Hospital Orlando. Each is open 24-hours a day to anyone seeking a place of tranquility, prayer and spiritual strength.
For those searching for more spiritual guidance, we offer pastoral care services around the clock for patients, families and friends. Whether you need a prayer, ritual, sacrament or simply someone to speak with, we are here for you. If you have a specific faith, the chaplain can arrange for a clergy member of that faith to visit you. Additionally, our hospital chaplains hold daily devotional services.
Every member of our spiritual care team believes in the importance of faith and prayer in the healing process. Each chaplain is a highly trained spiritual professional that is sensitive to your medical, emotional and spiritual needs. Our pastoral care is designed to complement traditional medical care and is integrated into all levels of our treatment programs and services.
To request the ministry of a chaplain, ask your nurse, dial “0” for the hospital operator from the phone in your room or call 407-303-1553.
- Dining Options
We offer a diverse assortment of meal options including breakfast fare, sandwiches, soups, salads, entrees, snacks and deserts.
Full cafeteria offering a wide menu selection
- Open 7 a.m. to 1:30 a.m., Monday thru Sunday
- Menu selections may be limited from 3:30 p.m. to 5:30 p.m.
We specializing in vegetarian fare and have outdoor patio seating on Lake Estelle.
- Open 6:30 a.m. to 4:30 p.m., Monday to Friday
- Closed on weekends
King Street Café
We offer fresh-brewed coffee, pastries and sandwiches.
Machines are located on the second floor of the main hospital.
- Airport & Lodging
The Orlando International Airport is less than 25 miles away from our hospital and offers several transportation options including rental cars, taxicabs and car services.
For those who need help finding lodging, our Guest Services desk can help. We offer two special housing options within walking distance of our hospital. Circle of Friends Homes has rooms to accommodate short-term housing for those who might face the burden and expense of long-term lodging away from home. The Ronald McDonald House of Orlando, located on the corner of Princeton and Alden streets, also has rooms to accommodate family members of children undergoing treatment at the hospital.
To contact Guest Services, call 407-303-9396 or 888-303-9396 for reservations. Assistance is available after hours at any AdventHealth information desk.
Pharmacy services are available to anyone needing new prescriptions or refills, regardless of their medical provider. We are a convenient resource for patients and visitors alike. We can oftentimes fill a prescription before our patients leave the hospital, and offer over-the-counter medications and various items of merchandise within two convenient locations in or near our hospital.
Located on the first floor of our hospital, inside the Market Place Gift Shop
Open Monday to Friday from 9 a.m. to 7 p.m.
Closed Saturday and Sunday
Orlando Retail Pharmacy
Located at 2501 North Orange Avenue, Suite 122 Orlando, FL 32804
Open Monday to Friday from 8 a.m. to 5:30 p.m.
Closed Saturday and Sunday
Over-the-counter items such as Excedrin, Zantac, Alka-Seltzer, Midol, Tylenol PM, Advil and Benadryl are also available from the vending machine located outside the first-floor cafeteria.
- Gift Shops
We offer patients and guests a wide variety of gifts, merchandise and grab-and-go food. You’ll find items such as balloons, flowers, cards, stuffed animals, unique home wares, apparel, stationary, baked goods and theme-park tickets.
Market Place Gift Shop
Located in the first-floor lobby of AdventHealth Orlando near the main entrance to the Ginsburg Tower
Open Monday to Thursday from 6 a.m. to 9 p.m.
Open Friday from 6 a.m. to 5 p.m.
Open Sunday from 6 a.m. to 6 p.m.
Market Place for Women Gift Shop
Located in the lobby of the AdventHealth for Women building right near the main entrance
Open Monday to Thursday from 8 a.m. to 7 p.m.
Open Friday from 8 a.m. to 5 p.m.
Open Sunday from 11 a.m. to 5 p.m.
Market Place Outfitters
Located at 2415 Orange Ave., Suite 105, Orlando FL 32803 across the street from Wendy's and the Comfort Suite Hotel
This retail store is committed to serving the employees, visitors and families of AdventHealth Orlando. They offer an assortment of footwear, medical apparel and casual clothing and accessories.
Open Monday to Thursday from 8 a.m. to 6 p.m.
Open Friday from 7 a.m. to 5 p.m.
Open Sunday from 12 to 5 p.m.
Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.