Committed to Your Care
At AdventHealth Altamonte Springs, formerly Florida Hospital Altamonte, we want to make your stay at our hospital as stress-free as possible. Here are some helpful links to patient resources, hospital information and other services most requested by our patients.
Hospital Amenities and Information
To improve your quality of life while you or your loved one is in the hospital, check these tasks off your to-do list by contacting concierge services at AdventHealth Altamonte Springs, formerly Florida Hospital Altamonte Springs.
- Purchasing stamps
- Faxing, photocopying and mailing from the Business Center
- Finding assistance or support for your visitors
- Celebrating patient birthdays or anniversaries
- Requesting a therapeutic-pet visit to the hospital room
- Calling for a taxi or shuttle service
- Finding hotel information/discount accommodations
- Accessing items such as reading glasses, newspapers, magazines and puzzles
- Chapel and Pastoral Care
AdventHealth Altamonte Springs' Chapel and Healing Garden are located in the main hospital lobby on the first floor.
When you or your loved one is lonely, anxious or nervous during a hospital stay, our pastoral care team can provide spiritual and emotional support. Our chaplains are specially trained, health care professionals who help patients and loved ones cope with spiritual and emotional side effects of illness and injury. These experienced men and women are respectful of all faith traditions and are trained in the following aspects of emotional support.
- Crisis Care
- Pastoral Counseling
- Empathy Therapy
- Emotional and Spiritual Support
- Grief Support
To contact a chaplain 24 hours a day, simply request that a chaplain be paged from the hospital operator. If you are outside the hospital call Call407-303-2202.
- Eden Spa
Rest. Relaxation. Rejuvenation. Eden Spa at AdventHealth Altamonte Springs treats patients and their family members to these important aspects of healing and recovery. AdventHealth believes in caring for the whole patient — body, mind and spirit — and Eden Spa’s therapists are experts in the field. Download a complete listing of spa services and cancer-specific services.
Eden Spa Hours: Monday: 9 am to 5 pm; Tuesday thru Thursday: 9 am to 7 pm; Friday: 9 am to 4 pm
The Uptown Café serves breakfast, lunch and dinner every day.
Monday thru Friday: 7 am to 8 pm
Weekends and Holidays: 7 am to 7:30 pm
Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. You can also get information about billing practices and an estimate for your upcoming services ahead of time. This will help you avoid any unexpected challenges and fees.