Looking to Access AdventHealth Polk, Medical Records
Helping You Access Your Records
We're here to make it easy to get the information you need to take charge of your health with free online access to most medical records. If you don't have an AdventHealth account already, create an online patient account for a safe and simple way to access information from your electronic health record (EHR).
Please note that some medical records will not be available online for privacy and security reasons, and your historical health records may not be fully available within your AdventHealth account. If you need your complete medical history, please request it below.
Types of Online Medical Records Requests
- Records for your Physician(s)
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If your physician is on staff at an AdventHealth facility, he or she may access your medical records from their office without your permission. If not, your doctor’s office can be faxed records that you personally request at no charge to you. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.
A form must be completed for each physician to whom you need your medical records mailed or faxed.
- Insurance, Attorney, and Disability Requests
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Records Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
- Radiology/Imaging Results or Other Department Requests
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Please contact the Health Information Management (HIM) department for your facility by calling the number listed under Records Request Forms and Contact Information or by visiting the campus HIM office for any medical record needs.
- Birth and Death Certificates
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Birth and Death certificates are not available from AdventHealth’s Health Information Management department. These records must be ordered from the Bureau of Vital Statistics.
- Colorado Bureau of Vital Records
- Florida Bureau of Vital Statistics
- Georgia Bureau of Vital Statistics
- Illinois Bureau of Vital Records
- Kansas Bureau of Vital Statistics
- Kentucky Bureau of Vital Statistics
- North Carolina Bureau of Vital Records
- Texas Bureau of Vital Statistics
- Wisconsin Bureau of Vital Records
Who to Contact
- Colorado, Georgia and Illinois Locations
- Florida Locations
- Kansas, Kentucky and North Carolina Locations
- Texas and Wisconsin Locations
- AdventHealth Care Center Locations
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Location
State
Phone Number
Fax Number
Records Request Form
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AdventHealth Medical Group Cardiothoracic Surgery at Redmond Road
Georgia
Call: 706-802-3493
Fax: 678-648-6946
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AdventHealth Wellness Center Roper
Georgia
Call: 706-802-3493
Fax:
Gordon - 678-459-3142
Redmond - 678-352-0862 -
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Location
Phone Number
Fax Number
Records Request Form/Contact
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AdventHealth Centra Care
(Florida - Flagler, Lake and Volusia counties)Call: 407-303-9175
Fax: 678-515-5121
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AdventHealth Centra Care
(Florida - Orange, Osceola and Seminole counties)Call: 407-303-9175
Fax: 678-515-5121
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AdventHealth Centra Care
(Florida - Hardee, Highlands, Hillsborough, Marion, Pasco, Pinellas and Polk counties)Call: 407-303-9175
Fax: 678-515-5121
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Location
State
Phone Number
Fax Number
Records Request Form
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Location
State
Phone Number
Fax Number
Records Request Form
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AdventHealth Physician Enterprise Texas
Texas
Call: 817-551-2741
Fax Killeen: 678-496-3812
Fax Huguley: 678-496-3813
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Location
Phone Number
Records Request Form
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AdventHealth Care Center Apopka North - now known as Solaris Healthcare Apopka
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AdventHealth Care Center Apopka South - now known as Solaris Healthcare Forest Lake
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AdventHealth Care Center Burleson - now known as Park Bend Rehabilitation and Healthcare Center
Fax 817-293-2380
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AdventHealth Care Center Celebration - now known as Solaris Healthcare Celebration
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AdventHealth Care Center Orlando East - now known as Solaris Healthcare East Orlando
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AdventHealth Care Center Orlando North - now known as Solaris Healthcare College Park
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AdventHealth Care Center Overland Park - now known as Prairie Ridge Health and Rehabilitation
Fax 913-383-1629
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AdventHealth Care Center Waterman - now known as Solaris Healthcare Waterman
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AdventHealth Care Center Zephyrhills North - now known as Solaris Healthcare Zephyrhills North
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AdventHealth Care Center Zephyrhills South - now known as Solaris Healthcare Lake Zephyr
Release of Medical Records
Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.
There might be a charge for medical records if being a request by a patient or patient representative. If the records are needed for continued care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.
If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.