Types of Medical Records Requests
- Records for Your Physician(s)
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Your records can be faxed to your doctor’s office at no charge to you. You must submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number and fax number. For faster continuity of care, Our physicians may access your medical records from their office and will not need additional permission.
A form must be completed for each physician to whom you need your medical records mailed or faxed.
- Insurance, Attorney and Disability Requests
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Records requests should be sent from your insurance company, attorney or Disability Determination Service (DDS) and mailed to the hospital, care of the Health Information Management department. All charges for medical records will be billed to the requestor from our copy service and must be paid before records will be shipped.
- Radiology/Imaging Films or Other Department Requests
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Please contact the radiology department for a CD copy of the images by calling 706-802-4820 to facilitate your request. Release of Information is only able to provide the radiology reports.
- Birth and Death Certificates
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Birth and death certificates are not available from our Health Information Management department. These records must be ordered from the Georgia Department of Vital Records.
Who to Contact for Release Forms
- Release of Medical Records
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Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to three business days to process your request. Mental health records will only be released if selected on the authorization form or when we are given explicit consent.
If the records are needed for continued care, there is no charge to the patient.
- Records Request Forms and Contact Information
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How to obtain copies of medical records:
- A valid picture ID is required for the release of medical records.
- Fax, mail or bring the completed request form to our release of information department.
To speak with someone about medical records, give our release of information department a call.
Location Phone Number Fax Number Request Form AdventHealth Redmond Call706-802-3493 Call678-648-6956 - Your Medical Records on MyHealthONE
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To securely access portions of your medical record via MyHealthONE, click here.