Patient Cohorting to Keep You Safe

A woman has her temperature checked before a visit.
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To help prevent the spread of illness, you may have put off getting any preventive or elective health care services recently. However, it’s safe to get back on track with your health care, and we’re taking steps to keep you safe. When you need in-person health care, we’re ready when you’re ready.

Nothing is More Important to Us Than Your Safety

Now that some states are starting to reopen businesses and services, you may find that you’re ready to seek out the in-person health care appointments you might have delayed. Know that nothing is more important to us than you, and your overall health is our top priority. That’s why we believe it’s so crucial to keep up with your health care screenings and other preventive care needs, and we’ve put several steps in place to keep you safe, like patient cohorting.

Patient cohorting is one step we’re taking to make sure you can get in-person care safely. We’re practicing patient cohorting by treating patients who are sick in a separate area from patients who are healthy. This practice helps us lower the risk of anyone getting sick when they seek in-person care.

First, Talk With Your Doctor About Your Appointments

If you need health care, but aren’t sure about your next steps or are nervous about visiting in person, we encourage you to call your health care provider. We’ve made it easy to talk with your provider virtually about any care you need. Depending on your specific health care needs, you could even take care of your entire appointment through a video visit with your doctor.

What to Do if You Have an Appointment Scheduled

If you develop a fever or any other virus symptoms but already had an appointment set up for routine medical care, please call us ahead of time so you can be directed to the most appropriate area for care.

Patient Cohorting: Separate Care to Keep You Safe

Should you need to visit your health care provider in person, know that your safety is top of mind for us. When you visit one of our facilities, you’ll notice several new safety measures we’ve put in place to keep patients and staff safe.

One of these important measures is patient cohorting, which keeps patients with confirmed or suspected COVID-19 separate from other patients, as recommended by the Centers for Disease Control and Prevention (CDC).

How Does Patient Cohorting Work?

In practicing patient cohorting, we’re screening all patients, staff and visitors for fever and other symptoms before they enter any of our facilities. People who have symptoms are directed to a separate area for evaluation and care.

We have designated a specific area within the facility to care for patients with known or suspected virus infection. All admitted patients with suspected infection receive care in separate rooms for everyone’s safety.

Safety Measures Supporting Patient Cohorting

To support patient cohorting and keep you safe, we’re taking these extra safety measures in every facility, like:

  • Requiring face masks for everyone in our facilities
  • Supporting social distancing by covering certain chairs and placing stickers on the floor indicating where people should sit and stand
  • Using physical barriers like clear shields at reception desks

All of these measures ensure that when you arrive for your visit, you will not be in the same area as others who may be sick, and you can receive the care you need safely.

Nothing Is More Important to Us Than You

When you’re ready to get in-person care, we’re ready to keep you safe. With patient cohorting and a variety of other safety measures, you can count on us for the care you or a family member needs. To learn more about how we’re taking steps to keep you safe, visit

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