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Question: What if my condition can't be treated during my visit?
Answer:If the physician or nurse practitioner determines your needs are outside the scope of care for a video visit, you won't be charged. We will also assist you with a referral through your primary care physician if needed.
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Question: What is a video visit through the AdventHealth app?
Answer:A video visit through the AdventHealth app is a convenient option for a face-to-face appointment with a board-certified physician or nurse practitioner through your smartphone or tablet. You can receive a diagnosis, treatment, follow-up and prescriptions for minor ailments.
What is the cost of a virtual visit?
A virtual visit is $59 without insurance, payable at the time of your visit via credit card. If you have insurance, check with your provider or use the app to see a list of insurance providers we accept.
When you register for your telemedicine appointment, you will be asked to enter your insurance information. You can pay your co-pay or deductible/co-insurance amount with a credit card or your health savings and reimbursement account card.
Why would I use the AdventHealth app?
With online doctor visits, you'll have access to physicians and nurse practitioners for minor medical concerns anywhere you have internet access in the following states: Florida, Georgia, Kansas, Kentucky, Missouri, North Carolina, Tennessee, Texas and Wisconsin.