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Question: Do I have to use AdventHealth's Rx Plus Pharmacy for maintenance medication?
Answer:Yes. All maintenance drugs must be filled through AdventHealth's Rx Plus Pharmacy. This enables us to deliver significant cost savings to you, our employees, and also save money as a company. Additionally, it gives us the opportunity to invest those savings in other areas and keeping health insurance costs down.
After you fill the first 30-day supply of your medication, you will need to use AdventHealth's Rx Plus Pharmacy. Our team will help you transfer your prescription and contact your physician if needed.
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Question: What is a maintenance drug?
Answer:A maintenance medication is a prescription that is taken on a regular basis or is filled more than once per 365 days. Rx Plus Pharmacy can work with your provider to get your maintenance medication set up through the mail for up to a 90-day supply. Exceptions include CII narcotics and CIII-V controlled substance prescriptions which can be filled at your local retail pharmacy.
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Question: What do I do after receiving a prescription with refills?
Answer:One-time prescriptions and first fills of maintenance medications may be filled at any retail network pharmacy. Any refills, including refills of maintenance medications, need to be filled through AdventHealth's Rx Plus Pharmacy.
CVS Caremark does not support 15-day refills of maintenance medications at a retail network pharmacy after filling an initial 30-day supply. These requests will be denied.
Once your initial 30-day supply for maintenance medication has been filled, please contact Rx Plus Pharmacy to transfer your prescription (insert Prescription Transfer Request Form | AdventHealth Rx Plus Pharmacy ). Failure to do so may result in a gap in your medication supply. -
Question: Will there be a QR code printed for every prescription?
Answer:All prescriptions will have a QR code printed on the pharmacy receipt, but not every prescription will have a medication specific video. If you have any questions on MedsOnCue, email us at [email protected].
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Question: What if I don't have a Smartphone?
Answer:If you do not have a smartphone, AdventHealth Rx Plus Pharmacy is working on adding the library to search for videos using the medication name or NDC number located on your pharmacy receipt. If you wish to have a printed copy of the patient education and drug monograph mailed to you, please email us at [email protected].
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Question: What is the MedsOnCue ‘going green’ initiative?
Answer:MedsOnCue has been favorably reviewed by many state boards of pharmacy executives and is an alternative to printing patient education and drug monographs.
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Question: What is a QR Code?
Answer:QR or Quick Response Codes are a type of two-dimensional barcode that can be read using smartphones (or electronic tablets) and QR scanning app, that link directly to websites, text, emails, phone numbers and more. The QR code on your pharmacy receipt links to the MedsOnCue website.
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Question: How does it work?
Answer:MedsOnCue utilizes QR codes printed on your receipt to deliver on-demand prescription-specific videos. You only need two things- a smartphone or electronic tablet, and a QR scanning app to access the videos and other valuable information. You can download a free QR app if you don’t have one.
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Question: What is MedsOnCue?
Answer:MedsOnCue delivers hundreds of on-demand medication videos, in both English and Spanish, straight to your smartphone and electronic tablets. Other valuable services included Med Guides, written information, drug images and more.
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Question: What’s the difference between a hospitalist and an internist?
Answer:From a medical perspective, hospital medicine falls under the umbrella of internal medicine, and most hospitalists are trained in internal medicine.
However, hospitalists use their internal medicine training in a hospital setting, only treating patients during their stay (treating the condition that hospitalized them).
Internal medicine physicians, also called internists, may work in private practices and outpatient settings, providing long-term, ongoing health care for patients throughout their lives.