Information for Visitors

• Please respect all patients' privacy by not looking into the rooms of others. Go directly to your loved one's room.
• Because of the risk of latex allergies, please bring only Mylar balloons.
• AdventHealth Ocala is a tobacco free campus. No smoking is permitted.
• Remember to take care of yourself while a loved one is in the hospital. Take breaks, eat well and rest.
• Please do not wear strong perfumes when visiting.

Please designate a family spokesperson to call the hospital and check on the condition of a loved one and keep others informed. Please note: Information will not be given over the telephone to any person unable to provide a patient's PIN number.

If you are granted access through one of the exceptions listed above, you can enter the ICU through secured doors via the ICU lounge on the third floor. Please check in at the lounge reception desk for admittance to the unit and follow the below guidelines:

• Please do not visit if you are or have recently been ill.
• Please turn your cell phone off before entering the ICU. Cell phones can interfere with monitoring and documentation equipment.
• In consideration of your loved one, please refrain from having food or drink at the bedside.
• Live flowers are not permitted in the ICU, for the health of our patients.
• You may be asked to leave the room to allow for procedures or care. Please return to the family waiting room and wait until we contact you.
• Overnight stays in the ICU waiting room are not permitted.
• Restrooms, computer hookups and coffee are available in the ICU lounge.
• The ICU tends to be cool, so you may want to bring a sweater or jacket. The hospital cannot provide pillows or blankets.
• ICU phone numbers:
  • David Family ICU lounge telephone: Call352-351-7328
  • ICU rooms 301 to 316: Call352-351-7358
  • ICU rooms 317 to 330: Call352-351-7383

The ICU Visitors' lounge is located outside the David Family Intensive Care unit. It includes lounge chairs, laptop stations, telephones, restrooms and a help desk.

As part of the comprehensive care provided at AdventHealth Ocala, Chaplain Services offer spiritual and emotional support to patients, families and team members. This care reflects our commitment to whole-person care, attending to physical, emotional and spiritual well-being throughout every stage of the healing journey.

Our chaplains are available 24 hours a day. In-house chaplain coverage is provided from 6:00 am to 8:00 pm, with on-call support available overnight. Whether during times of illness, uncertainty, grief or healing, our chaplains are here to listen, support, and walk alongside you.

Chaplain Services Include:

• 24-hour chaplains available for crisis interventions
• Access to different community faith leaders (upon request)
• Advocacy for patients, families and staff
• Blessing of hands and virtual devotionals for staff
• Catholic volunteers who provide Communion weekly to Catholic patients
• Consultation for ethical issues or end-of-life concerns
• Morning and evening prayers overhead
• Multi-faith chapel for reflection, prayer or meditation (located on the ground level across from the gift shop)
• Multi-faith spiritual and religious support, prayer and faith-based practices
• Pre- and post-surgery prayers (upon request)
• Special chapel services for holidays and special occasions
• Staff support and debriefing
• Weekly chapel services (Thursdays at 12:45 p.m.)

Moments When a Chaplain’s Presence May Be Helpful:

• When you feel anxious, scared or alone
• When you have questions about meaning and purpose
• When you need strength or grounding
• When you need to vent or simply have someone by your side
• When you or someone you love is going through a health crisis or is critically ill
• When you would like someone to pray for or with you
• When you’re processing a diagnosis

Our chaplain team is always available, whether for a health crisis, end-of-life decisions, prayer, compassionate presence or just a listening ear. You may request a visit anytime, and our team is always ready to help you in any way we can, serving as a spiritual and emotional source for you.

You may ask any of our staff members to contact us, or you can call the operator and request that they connect you with one of our chaplains. If you are in the hospital in a room, you can dial 0 or call the operator at 352-351-7200 from any phone. Our office’s number is 352-402-5280. If our chaplains are not in the office, please leave us a message.

Our chaplains honor each person’s individual beliefs, values, culture and identity. We do not impose or assume religious perspectives on those whom we serve. Instead, we meet people where they are, with respect, dignity and compassion.

Gregory Cain, Director of Mission and Ministry: Gregory Cain, M.Div., CLC, serves as Director of Mission and Ministry at AdventHealth Ocala, where he leads initiatives focused on whole-person care, spiritual support and compassionate presence for patients, families, team members and the community. With more than 20 years of experience in pastoral ministry and clinical chaplaincy, Gregory is passionate about “removing aloneness at the point of greatest need” by helping integrate emotional, spiritual and relational care into the healthcare experience. He also serves as an adjunct professor at AdventHealth University and is the author of Where the Light Gets Through.

Roberta Vieira, Chaplain Manager: Roberta Vieira has been honored to serve as our Chaplain Manager and Critical Care Chaplain in Ocala since 2023, where she accompanies patients, families and staff through some of life’s most tender and challenging moments. Originally from Brazil, she brings the richness of her heritage and the ability to speak English, Portuguese and Spanish, allowing her to connect with people across cultures and languages. With degrees in religion and theology, as well as a Master of Divinity, Roberta blends deep training with a gentle spirit within her ministry. She believes that even in the ICU, where life can feel fragile and uncertain, there are sacred spaces full of hope, connection and grace. She delights in helping others find comfort, courage and meaning; whether through prayer, a listening ear or simply sharing a quiet presence.

Mike Griggs, Spiritual Integration Manager: Mike has enjoyed 28 years in the healthcare industry in a variety of roles, including corporate and employee wellness programs, managing cardiopulmonary rehab clinics and currently serving in the Mission and Ministry division. He has a Bachelor of Science degree in rehab services and an MBA in strategic management. He is very involved in the Ocala community and through coaching, volunteering and serving on local boards. Mike enjoys spending time with family, traveling and many outdoor activities.

Wilbert Thompson, Staff Chaplain: Chaplain Wilbert was born in Jamaica, West Indies. He loves the Lord and he has a passion for serving humanity. He attended elementary, high school and collegiate years in that country. He holds a Master of Divinity from Howard University School of Divinity in Washington DC. He's an ordained minister as well as an ecclesiastically endorsed chaplain by the North American Division of Seventh-day Adventists. He has pastored many churches and companies and has worked in various fields, including serving as a part-time chaplain at the VA hospital in Baltimore and as a teacher in the Marion County School system. Before joining AdventHealth, he worked as a chaplain for Palm Healthcare Management, headquartered in Sarasota, Florida. His hobbies include tennis, table tennis, cricket, soccer, walking, cycling, bird watching and mowing the grass. A favorite Bible verse: “Watch the way you talk. Let nothing foul or dirty come out of your mouth. Say only what helps, each word a gift.” A favorite quote from a man who was not afraid to die: “The time is always right to do the right thing.” Martin Luther King Jr.

Guibert Etienne, Staff Chaplain: Guibert (pronounced: Gui-bear) Etienne is an ordained pastor and chaplain. Guibert pastored for approximately 10 years in Southeast Florida before transitioning to Gainesville, Florida and later to AdventHealth. Guibert has been happily married to his wife, Cindy, for 24 years, and they have four children together. He is a marriage/relationship coach and the author of the devotional book, “Monday Morning Inspiration”. Guibert has a Master's degree in theology, business and public health. One of Guibert’s favorite things to do is support people along life’s journey.

Colin Garraway, Staff Chaplain: Colin Garraway is a pastor with over 15 years of experience in evangelism, helping churches to set up witnessing teams that see evangelism as a lifestyle rather than an event and teaching them how to use their spiritual gifts to evangelize their communities as well as membership retention. He is also a trained facilitator for the Nedley Health Solutions Depression and Anxiety Recovery Program. Colin began chaplaincy training in 2020 and has provided spiritual care in the medical sector since then. He holds a Master of Divinity degree from the Seventh-day Adventist Theological Seminary, as well as a Bachelor of Arts in business administration, majoring in accounting and was a certified public accountant with a background in corporate income tax.

Evgeniy Nayden, Staff Chaplain: To his ministry of spiritual care at AdventHealth Ocala, Evgeniy brings a rare convergence of three distinct callings: the disciplined compassion of a clinical hospital chaplain, the pastoral wisdom of a senior church pastor and the scholarly depth of a theological seminary lecturer. This triad of lived experience shapes the way he walks alongside and provides encouragement, comfort and support to patients, families and medical staff. A board-certified chaplain endorsed by three professional bodies — BCCI, NAVAC and CPEI — Evgeniy has been an active member of the spiritual care team, bringing with him previous clinical experience from Johnson City Medical Center in Tennessee and HCA North Florida hospital in Gainesville. His understanding and practice of providing clinical pastoral care are informed, grounded and shaped by authentic intercultural and interreligious experience, honoring the full dignity of every person he serves, regardless of background or belief. Committed to lifelong growth, Evgeniy is currently pursuing a Doctor of Ministry in pastoral care and counseling at Gardner-Webb University, deepening the academic foundation that informs his clinical and pastoral practice. It is both a privilege and an honor for Evgeniy to serve as a hospital chaplain and to be part of the spiritual care team at AdventHealth, where the mission of whole-person care — body, mind and spirit — finds its very tangible and meaningful expression. Although experience and accomplishments are valuable and beneficial, for Evgeniy, the real meaning of life is found in the way we care for others — with a genuine heart and compassion. His guiding principle and motif could be summarized in the words of Mother Teresa: "I am just a little pencil in the hand of a writing God, Who sends His love letter to the world."

Odea Sigh, Staff Chaplain: Guided by compassion from an early age in Houston, Texas, Odea dedicated his life to serving those often overlooked. After graduating from Oakwood University, he found his calling with the Christian Record Braille Foundation, where he spent 20 years, empowering the blind and visually impaired. He spent the next 17 plus years as an ordained minister. While serving in the North Dakota Conference of Seventh-day Adventists, he was also a chaplain for the police, EMTs and fire departments. Odea’s story reminds us that real change starts with service, and that anyone with heart and perseverance can illuminate the lives of others and spark hope, even in the darkest places.

We are so grateful for the partnership and support of all community faith leaders who visit and care for members of our community during hospitalization. Your presence brings comfort, strength and peace to many patients and families.

To ensure the safety, privacy and well-being of our patients, families, visitors and staff members, we ask that all community leaders follow the same guidelines as regular visitors.

1. Check-in and Screening: All faith leaders must check in at all main entrances each time they visit. This includes receiving a visitor's badge and following current hospital safety protocols.
2. Patient Permission: To respect patient privacy and the diverse beliefs of those we serve, community faith leaders are asked not to conduct mass visitations or visit multiple patients unless each patient or family has specifically requested a visit. Visits should be limited to members of your own faith community or for patients who have expressed a desire for support from your faith tradition. If you are unsure whether a patient or family has requested a visit, please contact our spiritual care department for guidance before visiting.
3. Distribution of Religious Materials: To respect the diverse beliefs and practices of all patients, families and staff, community faith leaders may not leave pamphlets, brochures, flyers, business cards or any other materials in common areas such as waiting rooms, lobbies, nursing stations or the chapel. Religious materials may be given only to those who specifically requested them and should be shared directly with the individual.
4. Infection Prevention: Please follow all hospital infection prevention guidelines, including hand hygiene, isolation precautions when applicable and use of masks or other protective gear if required.
5. Respect for the Care Environment: Please be mindful that medical care always takes priority. If staff ask you to step out for care, we appreciate your understanding. Visitors should always be respectful of shared spaces, unity quiet hours, roommates and staff.
6. Coordination with Spiritual Care Department Services: We value our partnership with community faith leaders. If you plan to visit regularly, we encourage you to contact the spiritual care department so we can best support patients and families together.

• GriefShare at Meadowbrook Church
• GriefShare at First Baptist Church Support Groups
• Monarch Center for Hope and Healing

Fear: Dear God, I am scared, and I don’t know exactly what will happen next. Please bring your peace and calmness into my heart and into this room. Give me courage to face what is ahead, strength and guidance for each decision and peace for things I cannot control. Remind me that I am not walking alone. Please be near me now. Amen.

Grief: Dear God, this moment is heavy, and our hearts are hurting. We do not always have the right words, but we know that love is present, love is here and love does not go away. Hold our family even in the midst of sorrow. Give us the strength for this moment and peace for moments that will follow. Help us know we are never alone, not now, not in this room, not tomorrow or in the days ahead. Surround us with comfort and peace, with gentle memories and with the quiet assurance that love remains. Amen.

Gratitude: Dear God, today I want to say thank you for everything you have done for me. Thank you for letting me know I am never alone, and your love is always with me. Thank you for my life, thank you for my friends and family, thank you for your everlasting love and care for me. Help me not rush past this moment but to recognize it as a gift. Help me always carry this gratitude with me. Amen.

Hope: Dear God, even in this hard moment, I am holding onto hope. Hope for better days ahead, hope that you will give me strength, hope that you are walking with me and hope that I will have peace. Let hope be the light that always stays with me, even in the midst of uncertainty. Amen.

Resilience: Dear God, I am tired and weary. Some days feel heavier than others. But please help me keep going. When I feel empty, refill me. When I feel tired, strengthen me. When I feel overwhelmed, remind me that your love is always carrying me through. Give me resilience not just to get through hard days but to continue to care, to love and to continue ahead. Amen.

Pre-Surgery: Dear God, as I go into this surgery, I place myself into your care. Be with all the staff who will be caring for me. Give them the knowledge, wisdom and guidance to make the right choices. Give them steady hands to accomplish this work. Give me peace and calm as I wait in you. Help me remember that I am not alone. Amen.