A Little Girl Swims in a Resort Pool Wearing Heart Shaped Goggles

One-Click, One-Call Care on Vacation

Our AdventHealth care network is here for your whole family, so you can get care quickly and get back to enjoying your travels.

A designated AdventHealth Care Concierge is ready to help you access convenient services available to Central Florida visitors, including medical equipment and prescription delivery to your hotel, telehealth visits while on the go and navigation toward the closest ER or urgent care.

Our Care Concierge team is available daily from 7 am to 11 pm EST. Call us at 844-471-HEAL (844-471-4325).

24/7 Health Care During Your Vacation

We hope you have a safe and healthy vacation. However, if an unexpected illness or injury interrupts your fun — from allergies and asthma to cuts and concussions — our care services will help get you on the path to feeling whole again.

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Know Where to Go

Different locations attend to different kinds of health needs and provide the appropriate levels of care. Use this chart to help you decide whether you should go to an emergency room, visit an urgent care clinic or get care via Telehealth on our AdventHealth app.

ConditionsEmergency RoomUrgent CareTelehealth
Abdominal Pain•
Asthma••
Bleeding or Cuts••
Burns••
Broken Bones••
Chest Pains or Heart Palpitations•
Diarrhea••
Eye Irritation••
Fever•••
Flu Shot •
Loss of Vision, Numbness or Slurred Speech•
Nausea or Vomiting••
Persistent Cold or Cough•••
Poisoning•
Seizures or Convulsions•
Skin Rash ••
Sore Throat ••
Sprained Muscle•
UTI •

Doctors and Nurse Practitioners
Available on Your Schedule, 24/7

Virtual Care Phone App

When you’re away from home, expert health care is just a call away. Anytime, anywhere, you can request a telehealth visit through the AdventHealth app for just $64.

  • Adult and Pediatric Services
  • Around-the-Clock Access
  • Live, Secure Video Chat with an AdventHealth Provider
  • Diagnosis and Treatment for Minor and Urgent-Care Ailments
  • Prescriptions Sent to Your Local Preferred Pharmacy

Get ready before you need us. Download the AdventHealth app today from your app store or learn more at AdventHealth.com/video-visits.

Login to your AdventHealth account

Get help on your AdventHealth account

App Store

Google Play Store