Supporting You With Information for Visitors
Whether you’re here to support a loved one or visiting for your own care, AdventHealth Lake Nona offers thoughtful amenities and resources designed to make your experience as comfortable and convenient as possible, including:
- Cafeteria with healthy food options
- Calming and comforting chapel
- Compassionate pastoral care
- Complimentary Wi-Fi
- Complimentary hospital parking
- Gift shop
- Onsite pharmacy with in-room delivery
- Peaceful healing gardens
Our Hospital Amenities
- Chapel and Pastoral Care
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A hospital stay can bring many emotions, from stress and uncertainty to worry and grief. At AdventHealth Lake Nona, our pastoral care team is here to offer spiritual and emotional support for patients, families and loved ones during life's most challenging moments.
Our chaplains are specially trained professionals who provide compassionate care that honors and respects all faith traditions, beliefs and backgrounds. Whether you need a listening ear, a comforting presence or spiritual guidance, we're here to support your whole-person well-being.
Our pastoral care services include:
- Crisis support
- Emotional and spiritual care
- Grief support
- Pastoral counseling
- Compassionate guidance during difficult times
Chaplains are available 24 hours a day, 7 days a week. To request a chaplain, simply ask your care team or contact the hospital operator.
- Cafeteria
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Our cafeteria serves breakfast and lunch every day from 7 am to 2 pm.
- Hospital Parking
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Complimentary parking spaces are available at the front of our hospital.
- Wi-Fi
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Guest Wi-Fi is complimentary for all visitors.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at 833-258-2414, Monday through Thursday, from 9:30 am to 5:30 pm ET and Friday from 9:30 am to 3 pm. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Patient Belongings and Valuables
When visiting AdventHealth Lake Nona, we recommend limiting what you bring to essential items. We are not responsible for any lost items (see consent form). We encourage you to send home any items you brought with you, or that your family or visitors brought, if you don't need them during your hospital stay.
If a valuable item (not including assistive devices) cannot be sent home, please contact your healthcare team to discuss securing your belongings with our security team. Please let your healthcare team know about any items you have with you during your stay.
- Clothing
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A hospital gown and non-skid socks will be provided to every patient. We recommend that any clothes you bring to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest that your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
- Denture Care
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We know you need your dentures during your hospital stay. We will provide a denture cup to help you secure your dentures. This cup will stay with you at your bedside. Please be cautious with your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
- Hearing Aids
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We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person or in their original case. If your original case is unavailable, please let your healthcare team know so we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
- Contact Lenses and Eyeglasses
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We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person or in their original case. If an original case is not available, please let your healthcare team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
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Please make sure that any assistive devices are sent home with your family or visitors. Please ask your healthcare team about walkers, wheelchairs and canes that can be used during your hospital stay. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
- Medications
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Please bring a list of your current medications to the hospital, including any herbal supplements and over-the-counter medications. There is no need to bring the actual medications, so please leave them at home. If you bring any medications, please send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth Lake Nona is not responsible for any lost items.
