Whole Care for the Whole Child — and Beyond
Kids with ongoing, complex medical needs that require more than one specialist might need extra help navigating appointments. AdventHealth for Children understands how daunting these conditions can be. Our Coordinated Care for Kids program helps children with special health care needs through every stage of life, providing the evaluation, treatment and attention they need to achieve the best possible outcomes.
Location Details
AdventHealth for Children Coordinated Care for Kids
A hospital department of AdventHealth Orlando
To learn more about our Coordinated Care for Kids program, request an appointment or call us at Call407-303-6920.
About Our Program: Coordinated Care for Kids
Our Coordinated Care for Kids program ensures children with chronic, long-lasting, complex or life-limiting health conditions receive the best possible care in and out of the hospital, tailored to their unique needs. CCK is designed for children who see multiple specialists, have chronic or complex medical conditions, or experience frequent hospitalizations or care transitions. Our team works closely with your child’s specialty care providers to enhance coordination and communication — we partner with them to support your child’s care, not replace them. We are happy to evaluate your child to determine if they are eligible for this program. To get started, call us at 407-303-6920.
Meet Your Team
Our team has deep experience managing kids’ complex care. We work extremely closely to ensure a collaborative approach that keeps your child’s individual health needs and goals top of mind in every decision.
Stacy McConkey, MD
Medical Director
Pediatric Medicine, Pediatrics
Rachel Danielle Fisher, MD
Pediatric Palliative Care
Asef Mahmud, MD, FAAP
Internal Medicine
Lilian Ablan Roldan, MD
Pediatrics, Pediatric Medicine
Chandra Doyle, APRN
Pediatric Palliative Care
Jennifer Ketchersid, APRN
Pediatric Medicine, Pediatrics
Specialized Care for Extraordinary Children
- Complex Care for Children
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When your child needs comprehensive, personalized care for a brain or spinal cord injury, heart defect or complex wounds, we're here to help with a treatment plan that's tailored to your child's needs. From developmental and pulmonary assessments to treatment for respiratory needs and IV medication, we're ready with a wide range of services to support every step of your child's journey.
- Cleft and Craniofacial Center
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Our Cleft and Craniofacial Center is the only location in Central Florida to offer endoscopic surgery for cleft and craniofacial conditions. Our center is staffed by experienced pediatric neurosurgical and plastic surgical doctors who are dedicated to your child's care.
For more information about our services or to schedule an appointment, please call our nurse care coordinator at Call407-609-0365. Our free, confidential care coordinator services do not require a referral. Your nurse care coordinator will talk through and assist you with:
- Appointments
- Clinical trial availability
- Consultations
- Disease information
- Insurance questions
- Medical history
- Procedure information
- Specialist referrals
- Working through your specific needs and questions
- Pediatric Palliative Care
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Our pediatric palliative care specialists include doctors, nurses and social workers who will help your child feel as comfortable as possible. We focus on maximizing their quality of life by relieving pain and stress in a compassionate, comprehensive and family-centered way.
- Healing Injuries and Reconstructive Surgery
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When an accident, illness or birth defect causes a serious wound, scar or deformity, count on our pediatric plastic surgeons. Our team has the expertise to heal your child’s body, mind and spirit with state-of-the-art reconstructive and cosmetic surgery and recovery techniques.
- Prenatal and Fetal Care Coordination
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Our Fetal Medicine Care Coordination program partners closely with Maternal-Fetal Medicine to support families during pregnancy when complex medical needs are identified.
A dedicated care coordinator works alongside the maternal care team to help families understand next steps, connect with pediatric and surgical specialists, and prepare for delivery and neonatal care.
This may include:
- Coordination with pediatric subspecialists and surgical teams
- Prenatal consultations with Neonatology
- NICU and CVICU tours to help families prepare and ask questions
- Care planning across hospital systems and services
- A smooth transition from prenatal care into postnatal and pediatric services
For some families, prenatal care coordination transitions seamlessly into ongoing support through Coordinated Care for Kids or other AdventHealth pediatric service lines, depending on the child’s needs.
- Head and Neck
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While head and neck tumors are rare in children, these masses of abnormal cells can significantly impact your child’s health and quality of life. Many tumors are benign, but some can be malignant. Our highly specialized multidisciplinary team uses the most advanced diagnostic, surgical removal, reconstruction and rehabilitative techniques to achieve the best possible outcome for children with the following conditions:
- Benign craniofacial bone tumors
- Benign neurogenic tumors
- Branchial cleft and other neck anomalies
- Malignant craniofacial bone cancers
- Neurogenic cancerous tumors
- Odontogenic bone tumors
- Salivary anomalies and cancer
- Sarcoma
- Skin lesions and cancer
- Thyroid nodules and tumors
- Vascular anomalies
- Adolescent Bariatric Surgery
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Evaluation for adolescent bariatric surgery is extensive, and we know it's not a decision to make lightly. Together with your family, our multispecialty adolescent bariatric care team will guide you through your options for weight-loss surgery for teens and children to determine the best path. AdventHealth for Children has the only Adolescent Bariatric Surgery Program in Central Florida offering bariatric procedures and a range of support services to help your family maintain a healthier lifestyle.
Pediatric Palliative Care
Our pediatric palliative care specialists include doctors, nurses and social workers who will help your child feel as comfortable as possible. We focus on maximizing their quality of life by relieving pain and stress with compassionate, comprehensive care that attends to their body, mind and spirit.
- What Is Pediatric Palliative Care?
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Pediatric palliative care is an interdisciplinary care approach for children with life-limiting or life-threatening conditions and support for their families. The care we provide focuses on comforting our young patients and improving their quality of life through our whole-person care approach — supporting their physical, emotional and spiritual needs with uncommon compassion.
- Our Core Services
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- Symptom management: Our providers can help relieve pain, constipation, nausea, dyspnea, anxiety and spiritual distress while also assisting to ensure your child’s medical treatment aligns with your family’s goals of care.
- Care planning: We can help tailor your child’s medical care in complicated situations to their needs and your goals of care while helping you navigate complex decisions.
- Family support: As you process your child’s condition and treatment, we understand the uncertainty and stress you feel. We provide emotional, social and spiritual support for your whole family to comfort you along your journey.
- Our Approach
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- Holistic and child-centered
- Multidisciplinary team including physicians, nurses, social workers and more
- Focus on communication, compassion and continuity of care
- Who We Can Help
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- Children with serious illnesses (not limited to life-threatening conditions)
- Families navigating uncertainty, complexity or emotional stress
- Those needing help managing pain or symptoms
- What Sets Us Apart
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- We specialize in children. Our expertise in pediatric medical complexity positions us to provide care tailored to your child’s unique needs.
- Whole-person care: We attend to your child in body, mind in spirit — understanding that illness affects the patient’s whole being and their family. We treat physical symptoms while also caring for their emotional and spiritual needs — and your family’s — with uncommon compassion.
- We have an onsite social worker for family support when you need it most.
- We collaborate with your child’s existing providers so that there is continuity in your child’s care.
- FAQs
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Question: Is palliative care the same as hospice care?
Answer: No, palliative care and hospice care are not the same. Palliative care is specialized medical care focused on providing relief from the symptoms and stress of a serious illness, improving quality of life for the patient and their family. Palliative care can be provided at any stage of an illness alongside curative or life-prolonging treatments.
Hospice care is a specific type of palliative care for individuals with a life-limiting illness, typically with a prognosis of six months or less to live. Hospice focuses on comfort and quality of life when curative treatments are no longer being pursued. In pediatrics, through a program called concurrent care, patients can have both hospice care and life-prolonging treatments, even when they cannot be cured.
Question: When should we consider palliative care?
Answer: Palliative care is appropriate when a person is living with a serious, life-limiting illness. It can be helpful at any stage of the illness, from diagnosis to the end of life. Palliative care can help patients of any age. Here we help children with serious illnesses to be as comfortable as possible.
Palliative care is not limited to patients nearing the end of their life. It can also be helpful for those who are living with a serious illness and have a longer life expectancy.
If your child may be eligible for palliative care, talk to your health care provider to help you determine if it's right for your family and guide you through the process.
Question: Will this service replace our current doctors?
Answer: Your current providers will not be replaced. Rather, your child’s palliative care team will add to their already world-class care team by providing more support, comfort and expert care for your child and extending to your family.
- How to Get Palliative Care for Your Child
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For more information for your family’s unique needs, ask your provider or pediatrician about pediatric palliative care and if it’s right for your child. You can also call 407-303-6920 for more information.
Multidisciplinary Pediatric Care for Our Most Special Patients
Our multidisciplinary pediatric care specialists provide compassionate and trusted care that’s designed to ensure children with multiple health conditions or special health care needs receive care that is accessible, coordinated, compassionate, family-oriented and culturally sensitive.
The Pillars That Guide Our Care
Your family deserves the utmost medical care delivered with uncommon compassion. That's our focus, and these six pillars guide how we help kids and families feel whole.
- Comprehensive Medical Care
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We offer complete clinical care, including:
- Whole-child medical care focused on the body, mind and spirit
- Primary care for children and adolescents that supports them as they grow
- Ongoing care for adults with complex, chronic conditions
- Multidisciplinary Team Support
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We're proactive in care coordination and take a multidisciplinary approach to care. This means you'll be cared for by providers, registered nurses, social workers, registered dietitians and case management assistants working together as one team.
- Coordination Across Multiple Care Settings
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We ensure your care is coordinated and seamless at every step. We support care across hospitals, offer assistance with scheduling and referrals, can coordinate follow-up care with multiple specialists and will coordinate with schools, home health and community agencies.
- Family Partnership and Empowerment
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We offer family-focused care that's centered on:
- Shared decision-making with families
- Care planning that respects family values, culture and goals
- Helping families build skills to advocate for their child
- Emotional and educational support to reduce caregiver stress
- Care Navigation and Health Literacy
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It's our goal to help you not only get the right care but also understand it clearly. That's why our team will help with:
- Translating medical information into caregiver-friendly terms
- Preparing families for procedures, visits and transitions
- Completing forms, authorizations and processes
- Supporting children with limited English proficiency or health literacy challenges
- Pre‑Hospital Triage and Guidance for Streamlined Hospital Admissions
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We offer trusted clinical support to help families manage health concerns and avoid unnecessary emergency room visits. When hospital care is needed, we assist with direct admission coordination to reduce delays and improve care transitions.
Nationally Recognized for Patient-Centered Care
We strive to deliver comprehensive, team-based, coordinated and accessible care in the right place, at the right time and in the manner that best suits your needs.
NCQA Patient-Centered Medical Home Recognition
The NCQA Patient-Centered Medical Home program standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
Caring for the Whole Family
Now is the time for you to focus on your child, not logistics. Our multidisciplinary pediatric care team not only helps children get the medical care they need and deserve, we help families find hope and confidence. That means connecting you with local community resources and support groups, even helping you find a ride to your child’s appointments. Whatever the need, big or small, we’re here to support every member of the family throughout your child's care journey.