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Visitation Policy Updates

Effective Monday, Aug. 2, updates are being made to the visitation policy at all facilities in AdventHealth’s Central Florida division to help our teams providing care to our patients. We have made the decision to move from in-person visits to virtual visits for COVID-19 positive patients. Exceptions will be made for children under the age of 18, obstetrics, pediatrics and end of life situations. The Central Florida division includes Orange, Osceola, Seminole, Lake, Polk, Volusia and Flagler counties.

AdventHealth will make patient experience experts available to help patients connect with loved ones virtually, should assistance be needed.

The policy change is being made to support AdventHealth team members better care for the increasing number of COVID patients being seen across Central Florida.

Update AdventHealth Central Florida visitor policy (effective Aug. 2):

  • A suspected or positive COVID 19 patient, or family member, may schedule an assisted virtual visit by contacting their care team. Visits are available seven (7) days a week from 10 am to 6 pm.
  • Patients who do not need assistance with virtual visits should continue to use their own personal device to communicate with loved ones.
  • Non COVID-19 patients are permitted one (1) visitors at a time in the building. Non COVID-19 pediatric and obstetric patients are permitted two (2) visitors at a time in the building.
  • Suspected or positive COVID 19 obstetrics patients may have two (2) visitors per day, up to two at a time. A doula will count as one visitor.
  • Suspected or positive COVID 19 patients under the age of 18 may be accompanied by two (2) adult caregivers per day, up to two at a time.

On Thursday, July 29, 2021, AdventHealth Central Florida moved to ‘black’ status and deferred all non-emergency surgeries at hospitals throughout the division. The status is being reviewed daily and will be updated should conditions change.