AdventHealth Home Care Shawnee Mission Earns 2018 SHPBest™ “Superior Performer” Patient Satisfaction Award

AdventHealth Home Care Shawnee Mission has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2018 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2018 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients,” said Rob Paulsson, president of SHP.

AdventHealth Home Care Shawnee Mission provides convenient house calls and at-home health care by medical social workers; speech, physical and occupational therapists; home care nurses; chaplains and more. AdventHealth Home Care serves Johnson, Wyandotte and parts of Douglas, Franklin, Leavenworth and Miami counties in Kansas and Clay, Cass and Jackson counties in Missouri.

“Our home health care is a wonderful example of how we bring our mission of extending the healing ministry of Christ to life,” said Robin Harrold, vice president of ambulatory network for AdventHealth Shawnee Mission. “We provide the same whole-person care that our patients receive in our hospitals and clinics at home, and we’re honored that our patients continue to rate us so highly.” 

Read more about the SHPBest awards program, including methodology and award recipient lists at

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.