Health Care

Say Hello to Wellness. Say Hello to HelloWell™.

A woman on her phone, happily.

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HelloWell is a convenient centralized app designed to help manage your family’s journey to wholeness. Seamlessly access your comprehensive medical records, coordinate your care, see test results and connect with doctors all from the palm of your hand.

With HelloWell, you can:

Find a Physician — Searching for a primary care physician or medical specialist is easy with the advanced physician-finder tool. Members can search by zip code, physician’s name or specialty. You’ll find doctor biographies, areas of specialty and educational videos that can help you choose the physician that’s right for you.

Schedule an Appointment — Now you can schedule or request an appointment with your primary care doctor, a specialist, a medical imaging facility or laboratory right from your computer or smartphone.

Access Health Records — You’re able to create personalized profiles that house your medical and family-health history and can be viewed throughout our network. You’ll have direct access to your medical records including lab results, medical images, surgeries, physician notes and more.

Virtual Urgent Care — By downloading our eCare app, you can conveniently video chat with an urgent-care doctor from the comfort of your own home — or wherever the day has taken you. Once a physician diagnoses your condition, they can submit a prescription to the pharmacy of your choice. Common conditions that are treated through eCare include:

  • Conjunctivitis or pink eye
  • Coughs, colds, bronchitis and flu
  • Lower back pain
  • Seasonal allergies
  • Sinus and upper-respiratory infections
  • Skin conditions
  • Urinary tract infections

A Connected Network of Care

Our goal is to grow and innovate in ways that make your health care journey easier and more accessible. That’s why we’re using HelloWell as a way to put your family’s whole health at your fingertips. Ask your personal physician about getting set up on HelloWell. If you don’t have a personal physician yet, Contact the Member Experience Center. With one call, we can help get you connected to a you a personal Primary Care Physician and get you scheduled right away. Call Call855-747-7476 today!

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