Hurricane Dorian Updates for AdventHealth – Central Florida

September 04, 2019 — Update for Centra Care in Orange, Osceola, Seminole, Volusia, Flagler, Lake and Polk counties

Sept. 4, 2019, 10:30 am

The following four AdventHealth Centra Care locations that were on a delayed open today will all open at noon:

Flagler: Palm Coast

Volusia: Port Orange, Ormond and Daytona

All other AdventHealth Centra Care locations are open normal operating hours today, including AdventHealth Centra Care Poinciana, formerly Heart of Florida Poinciana Urgent Care, and AdventHealth Centra Care Winter Haven, formerly Heart of Florida Cypress Urgent Care. Please check CentraCare.org for more information.

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Update for Orange, Osceola and Seminole counties

Sept. 3, 2019, 5 pm

‘Business as usual:’ Organ transplants, emergency surgeries and births as Hurricane Dorian approaches

About 15,000 employees and physicians worked at AdventHealth’s nine hospitals in Orange, Osceola and Seminole counties.

ORLANDO, Fla., Sept. 3, 2019 — As Hurricane Dorian approached Florida on Tuesday, clinical teams cared for more than 1,600 people at AdventHealth hospitals in metro Orlando – performing three organ transplants, multiple emergency heart surgeries and Cesarean sections.

Roughly 15,000 team members and physicians worked at AdventHealth’s nine hospitals in the tri-county area, coordinating hospital operations and clinical care via the organization’s new Mission Control — the largest command center of its kind in the country.

Highlights of AdventHealth’s response in Orange, Osceola and Seminole counties:

• 1,675 adult and pediatric patients treated Tuesday
• 66 babies born since Sunday
• Roughly 45 surgeries Tuesday
• Three people received new organs Tuesday — one liver, two kidneys
• Cared for 28 patients who were transferred from health care facilities in Indian River County

“As a community resource, we remain open and available for all needs that the community may have. Even in the middle of everything going on, we are still business as usual in many respects,” said Dr. Neil Finkler, Chief Medical Officer for Acute Care Services in Orange, Osceola and Seminole counties. “When you really look at both the staff as well as the physicians who are here, it is the ultimate sacrifice. They are truly caring for our community, and putting the community needs above their own.”

Leaders say AdventHealth’s new Mission Control, a 12,000-square-foot center staffed by more than 50 people, was instrumental in coordinating care across the region. Using artificial intelligence, Mission Control provides up to 600 data points per second.

“We know where every person is, what their needs are and what the next step of their care is. We’ve done that in the past, but never with such ease,” Eric Stevens, Chief Executive Officer of Acute Care Services at AdventHealth. “We know every moment what we have, what we need to get accomplished. The system doesn’t solve problems for us but shows us immediately where chokepoints might be and how we can move resources effectively. Every data point you would see is a human being. It’s somebody’s parent, child, grandparent, loved one.”

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Update for AdventHealth outpatient services, including AdventHealth Medical Group primary care and specialty practices, in Orange, Osceola and Seminole counties:

Sept. 3, 2019, 4 pm

All patients are notified of the following closures:

• AdventHealth Medical Group primary care and specialty practices will be closed on Tuesday, Sept. 3, and Wednesday, Sept. 4.
• AdventHealth Infusion and Radiation Treatment Centers will be closed Tuesday, Sept. 3, and Wednesday, Sept. 4.

Teams at AdventHealth Medical Group and AdventHealth Infusion and Radiation Treatment Centers are working on extended hours to accommodate the needs of our patients impacted by cancelled appointments due to Hurricane Dorian.

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Update for Centra Care in Orange, Osceola, Seminole, Volusia, Flagler, Lake and Polk counties

Sept. 3, 2019, 4 pm

Fifteen Central Florida AdventHealth Centra Care locations are open today, Tuesday, Sept. 3, and all locations and times are available at CentraCare.org.

The following four AdventHealth Centra Care locations are still under Hurricane Watches and will have a delayed open on Wednesday, Sept. 4. For updated opening hours for these locations below, please check CentraCare.org.

Flagler: Palm Coast

Volusia: Port Orange, Ormond and Daytona

All other AdventHealth Centra Care locations will be open normal operating hours on Wednesday, Sept. 4, including AdventHealth Centra Care Poinciana, formerly Heart of Florida Poinciana Urgent Care, and AdventHealth Centra Care Winter Haven, formerly Heart of Florida Cypress Urgent Care.

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Update for AdventHealth Palm Coast Outpatient Rehab in Flagler county

Sept. 3, 2019, 4 pm

AdventHealth Palm Coast Outpatient Rehab will be closed Wednesday, Sept. 4.

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Update on AdventHealth eCare (statewide):

Sept. 3, 2019 4 pm

Throughout the storm, eCare visits are free for Floridians and accessible 24 hours a day through the AdventHealth app. These virtual visits are typically $49, but throughout the storm, users can access free, live and secure telehealth consultations from AdventHealth medical providers who will diagnose urgent health problems and recommend treatment. The AdventHealth app is available through mobile device app stores. Search AdventHealth to find and download the app. Once downloaded, create or log in to an existing AdventHealth account to have whole health at your fingertips. For eCare, click on “find care” on the bottom of the screen, and then click the icon for “set up a video visit.”

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Update for AdventHealth outpatient services, including AdventHealth Medical Group primary and specialty practices, in Orange, Osceola and Seminole counties:

Sept. 2, 2019, 2 pm

All patients will be notified of the following closures:

• AdventHealth Medical Group primary care and specialty practices will be closed on Tuesday, Sept. 3, and Wednesday, Sept. 4.
• AdventHealth Infusion and Radiation Treatment Centers will be closed Tuesday, Sept. 3, and Wednesday, Sept. 4.
• AdventHealth Outpatient Imaging, AdventHealth Outpatient Lab, AdventHealth Outpatient Rehab will be closed on Tuesday, Sept. 3.
• AdventHealth Diabetes Institute will be closed Tuesday, Sept. 3.

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Update for Centra Care in Orange, Osceola, Seminole, Volusia, Flagler and Lake counties

Sept. 2, 2019, 2 pm

Eleven Central Florida AdventHealth Centra Care locations are open today, Monday, Sept. 2.

The following 15 AdventHealth Centra Care locations will be open at 8 am on Tuesday, Sept. 3, and remain open as long as weather permits, and road conditions are safe for travel.

• Osceola: St. Cloud and Poinciana (formerly Heart of Florida Poinciana Urgent Care)
• Orange County: Orange Lake, Winter Park, Lee Road, Lake Buena Vista (8 a.m.-midnight),
• Waterford Lakes, Winter Garden Village
• Seminole: Sanford
• Flagler: Palm Coast
• Lake County: Mount Dora
• Volusia: Port Orange, DeLand, Orange City
• Polk: Winter Haven (formerly Heart of Florida Cypress Urgent Care)

Please check CentraCare.org for information to contact the closest location near you and confirm hours of operation prior to arrival.

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Update for AdventHealth Outpatient Pharmacy in Orange and Osceola counties

Sept. 2, 2019, 2 pm

AdventHealth Outpatient Pharmacies will also remain open throughout the storm at two hospital campuses, AdventHealth Celebration and AdventHealth Orlando. AdventHealth Apopka Outpatient Pharmacy is open today, Monday, Sept. 2, until 6 pm, and Tuesday, Sept. 3, up to 6 pm, as long as weather permits, and roads are safe for travel.

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Update on AdventHealth eCare (statewide):

Sept. 2, 2019, 2 pm

Beginning today and throughout the storm, eCare visits are free for Floridians and accessible 24 hours a day through the AdventHealth app. These virtual visits are typically $49, but throughout the storm, users can access free, live and secure telehealth consultations from AdventHealth medical providers who will diagnose urgent health problems and recommend treatment. The AdventHealth app is available through mobile device app stores. Search AdventHealth to find and download the app. Once downloaded, create or log in to an existing AdventHealth account to have whole health at your fingertips. For eCare, click on “find care” on the bottom of the screen, and then click the icon for “set up a video visit.”

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Update for AdventHealth hospitals (inpatient) Orange, Osceola and Seminole counties:

Sept. 2, 2019, 2 pm

All AdventHealth hospitals in the tri-county area remain open. Please see the following important message for AdventHealth patients and visitors:

“The safety of our patients, visitors and employees is of the utmost importance. With the approach of Hurricane Dorian, we have undertaken extensive safety preparations.

Those patients whom physicians deem ready for discharge will be discharged today before the storm arrives. Of course, many of our patients will remain here under medical care during the storm.

Family members of patients can rest assured that the hospital will be a safe place for their loved ones during the storm. We will be fully staffed and continue to deliver our excellent standard of care. While we understand the desire to remain with your loved one during this time, we are not set up to serve as a shelter during the storm. Our focus is on providing the best care possible for our patients.

We ask you to remain at home and plan to rejoin your family members in our care once the storm has passed and roads are clear.

Thank you for your understanding and be safe.”

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Update for Volusia, Flagler and Lake counties:

Sept. 2, 2019, 2 pm

Based on the current trajectory and prediction models for Hurricane Dorian, AdventHealth has not closed any hospitals in Volusia, Flagler and Lake counties.

However, hospital officials are closely monitoring the storm’s path and expected impact to the area and are prepared to make any adjustments if needed.

Based on Hurricane Dorian’s current trajectory, AdventHealth has transferred inpatients from AdventHealth New Smyrna Beach to sister facilities in an abundance of caution. The emergency department at AdventHealth New Smyrna Beach remains open and ready to serve the community.

All elective procedures (including elective surgeries, imaging, outpatient labs, rehab, etc.) have been cancelled for Tuesday, Sept. 3 and Wednesday, Sept. 4.

AdventHealth’s employed physician group, AdventHealth Medical Group, has notified patients of office closures for Tuesday, Sept. 3 and Wednesday, Sept. 4. Patients with scheduled appointments can also call their physician’s office to confirm the status of their appointment in advance.

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Update for Orange, Osceola, Seminole, Lake, Volusia and Flagler counties:

Sept. 1, 2019, 5:15 pm

AdventHealth Medical Group will be closed Sept. 3, and will notify its patients of this closure through the patient’s preferred communication method.

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Hurricane Dorian Update - Central Florida Division

Aug. 30, 2019, 6 pm

"The safety of our patients, visitors and employees is of the utmost importance. With the approach of Hurricane Dorian, we have undertaken extensive safety preparations. Family members of patients can rest assured that the hospital will be a safe place for their loved ones during the storm. We will be fully staffed and continue to deliver our excellent standard of care.” —AdventHealth

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Facility Updates:

• Unless otherwise noted, all AdventHealth hospitals in Central Florida are open under normal operating hours.
• AdventHealth Outpatient Pharmacies will also remain open throughout the storm at two hospital campuses, AdventHealth Celebration and AdventHealth Orlando. AdventHealth Apopka Outpatient Pharmacy will now be open Monday from 9 am to 6 pm.
• Eleven Centra Care locations are slated to be open on Monday. Check CentraCare.org for information to contact the closest location and confirm hours of operation once the storm has passed.
• AdventHealth Medical Group will notify its patients of any office closures through their preferred communication method. Patients with scheduled appointments are also welcome to call and confirm the status of their appointment in advance.

So that we can focus on the care and safety of our patients, residents are reminded hospitals are not equipped to be storm shelters. Those seeking shelter from the storm should utilize the county shelter nearest them. Additionally, parking at AdventHealth facilities will limited to only employees on duty. Public parking will not be allowed.

All patients will be notified of the following closures:

• AdventHealth Medical Group primary care and specialty practices will be closed on Tuesday, Sept. 3, and Wednesday, Sept. 4.
• AdventHealth Infusion and Radiation Treatment Centers will be closed Tuesday, Sept. 3, and Wednesday, Sept. 4.
• AdventHealth Outpatient Imaging, AdventHealth Outpatient Lab, AdventHealth Outpatient Rehab will be closed on Tuesday, Sept. 3.
• AdventHealth Diabetes Institute will be closed Tuesday, Sept. 3.

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Update for Centra Care in Orange, Osceola, Seminole, Volusia, Flagler and Lake counties

Sept. 2, 2019, 2 pm

Eleven Central Florida AdventHealth Centra Care locations are open today, Monday, Sept. 2.

The following 15 AdventHealth Centra Care locations will be open at 8 am on Tuesday, Sept. 3, and remain open as long as weather permits, and road conditions are safe for travel.

• Osceola: St. Cloud and Poinciana (formerly Heart of Florida Poinciana Urgent Care)
• Orange County: Orange Lake, Winter Park, Lee Road, Lake Buena Vista (8 a.m.-midnight),
• Waterford Lakes, Winter Garden Village
• Seminole: Sanford
• Flagler: Palm Coast
• Lake County: Mount Dora
• Volusia: Port Orange, DeLand, Orange City
• Polk: Winter Haven (formerly Heart of Florida Cypress Urgent Care)

Please check CentraCare.org for information to contact the closest location near you and confirm hours of operation prior to arrival.

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Update for AdventHealth Outpatient Pharmacy in Orange and Osceola counties

Sept. 2, 2019, 2 pm

AdventHealth Outpatient Pharmacies will also remain open throughout the storm at two hospital campuses, AdventHealth Celebration and AdventHealth Orlando. AdventHealth Apopka Outpatient Pharmacy is open today, Monday, Sept. 2, until 6 pm, and Tuesday, Sept. 3, up to 6 pm, as long as weather permits, and roads are safe for travel.

###

Update on AdventHealth eCare (statewide):

Sept. 2, 2019, 2 pm

Beginning today and throughout the storm, eCare visits are free for Floridians and accessible 24 hours a day through the AdventHealth app. These virtual visits are typically $49, but throughout the storm, users can access free, live and secure telehealth consultations from AdventHealth medical providers who will diagnose urgent health problems and recommend treatment. The AdventHealth app is available through mobile device app stores. Search AdventHealth to find and download the app. Once downloaded, create or log in to an existing AdventHealth account to have whole health at your fingertips. For eCare, click on “find care” on the bottom of the screen, and then click the icon for “set up a video visit.”

###

Update for Volusia, Flagler and Lake counties:

Sept. 2, 2019, 2 pm

Based on the current trajectory and prediction models for Hurricane Dorian, AdventHealth has not closed any hospitals in Volusia, Flagler and Lake counties.

However, hospital officials are closely monitoring the storm’s path and expected impact to the area and are prepared to make any adjustments if needed.

Based on Hurricane Dorian’s current trajectory, AdventHealth has transferred inpatients from AdventHealth New Smyrna Beach to sister facilities in an abundance of caution. The emergency department at AdventHealth New Smyrna Beach remains open and ready to serve the community.

All elective procedures (including elective surgeries, imaging, outpatient labs, rehab, etc.) have been cancelled for Tuesday, Sept. 3 and Wednesday, Sept. 4.

AdventHealth’s employed physician group, AdventHealth Medical Group, has notified patients of office closures for Tuesday, Sept. 3 and Wednesday, Sept. 4. Patients with scheduled appointments can also call their physician’s office to confirm the status of their appointment in advance.

###

Update for Orange, Osceola, Seminole, Lake, Volusia and Flagler counties:

Sept. 1, 2019, 5:15 pm

AdventHealth Medical Group will be closed Sept. 3, and will notify its patients of this closure through the patient’s preferred communication method.

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Hurricane Dorian Update - Central Florida Division

Aug. 30, 2019, 6 pm

"The safety of our patients, visitors and employees is of the utmost importance. With the approach of Hurricane Dorian, we have undertaken extensive safety preparations. Family members of patients can rest assured that the hospital will be a safe place for their loved ones during the storm. We will be fully staffed and continue to deliver our excellent standard of care.” —AdventHealth

###

Facility Updates:

• Unless otherwise noted, all AdventHealth hospitals in Central Florida are open under normal operating hours.
• AdventHealth Outpatient Pharmacies will also remain open throughout the storm at two hospital campuses, AdventHealth Celebration and AdventHealth Orlando. AdventHealth Apopka Outpatient Pharmacy will now be open Monday from 9 am to 6 pm.
• Eleven Centra Care locations are slated to be open on Monday. Check CentraCare.org for information to contact the closest location and confirm hours of operation once the storm has passed.
• AdventHealth Medical Group will notify its patients of any office closures through their preferred communication method. Patients with scheduled appointments are also welcome to call and confirm the status of their appointment in advance.

So that we can focus on the care and safety of our patients, residents are reminded hospitals are not equipped to be storm shelters. Those seeking shelter from the storm should utilize the county shelter nearest them. Additionally, parking at AdventHealth facilities will limited to only employees on duty. Public parking will not be allowed.