Affordable Care for the Pets You Love
Your pets are part of your family — and keeping them healthy shouldn’t be stressful or expensive. AdventHealth offers the Total Pet Plan, a cost‑effective way to access discounts on veterinary care, prescriptions, preventatives, food, toys and more. The plan includes 24/7 pet telehealth, lost pet recovery services and exclusive member discounts that make caring for your pets easier and more affordable. This benefit is available to you at a cost through convenient payroll deductions.
What’s Included in the Total Pet Plan
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Discounts on Products & Pet Prescriptions
Save up to 40% on prescriptions, preventatives, food, toys and other essentials. Shipping is always free, and many human‑grade pet prescriptions are eligible for same‑day pickup.
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Discounts on Veterinary Care
Receive an instant 25% savings on in‑house medical services at participating veterinarians — with no exclusions based on your pet’s age, pre‑existing conditions or type of pet.
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24/7 Pet Telehealth
Access real‑time support from veterinary professionals anytime — even when your vet’s office is closed. Unlimited help is available for health, wellness, behavior and more.
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Lost Pet Recovery Service
Each enrolled pet receives a durable ID tag that helps lost pets return home faster than a microchip. Update your contact information online anytime — no new tag required.
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Exclusive Member Discounts
Enjoy special deals and promotions from national pet retailers and service providers, all accessible through your online member account.
Total Pet Plan FAQs
- What is Total Pet Plan and how does it work?
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Total Pet Plan is an all-in-one discount membership that bundles five essential services — Pet Assure, PetPlus, Telehealth, ThePetTag and PBSPerks. It’s designed to help you save on everything from in-house veterinary care to pet food, products and free telehealth support, making pet care easier and more affordable.
Because Total Pet Plan is not insurance, there are no claims forms, deductibles or waiting for reimbursements. All types of pets are welcome, even older pets and pets who may have been refused pet insurance because of pre-existing health conditions.
- Can I combine Total Pet Plan with pet insurance?
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Yes. You can combine Total Pet Plan with traditional pet insurance to save more on out-of-pocket expenses.
- Is Total Pet Plan insurance?
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No, Total Pet Plan is not insurance. It is a discount pet plan that gives you instant savings on in-house medical services at participating veterinarians as well as free pet telehealth, discounts on pet products and services and a lost pet recovery service!
- Can I enroll more than one pet in Total Pet Plan?
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Yes. In addition to the Single Pet Plan, we offer a Family Plan that can be used for multiple pets!
- What’s covered in Pet Assure’s discount?
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Pet Assure is a veterinary discount plan that provides an instant 25% savings on eligible in-house medical services at participating network veterinarians. This may include office visits, exams, diagnostics, surgeries, dental care and preventive treatment. Members simply show their Pet Assure ID card (available in the app) at check-in, and the veterinary clinic will apply the discount to all eligible portions of your bill. Unlike traditional insurance, there’s no paperwork or claim forms to file!
- Are pre-existing conditions covered?
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Yes. The veterinary discount applies to all pets, regardless of medical history, including pre-existing conditions.
This site summarizes the programs and benefits available to team members and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. AdventHealth reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.